Postal.io Reviews in May 2025: User Ratings, Pros & Cons

"Postal has been our go-to platform for partner happiness -- and it continues to surpass expectations"

What do you like best about Postal? - Flexible platform to support unique and different campaigns. - Ability to create collections for partners to choose what gift THEY want

"Postal is our Secret Weapon to Generate Opportunities with Key Accounts"

What do you like best about Postal? My favorite part about Postal relative to the competition (e.g. Sendoso, Alyce) is that they source their gifts/items from small local businesses, rather than big box retailers or international cheap manufacturers.

"The BEST gifting tool - adds value at all lifecycle stages"

What do you like best about Postal? I manage customer marketing so, I am always looking for new ways to surprise and delight our customers! Postal is mission critical for my role as it enables me to send welcome gifts, celebrate customers in a personalized way from the day they sign on to the day they renew, and it even fuels the gifting for our referral and reference programs. The people and support are top-notch, I usually have answers to my questions in minutes. The platform is intuitive ...

"Great platform for customer engagement"

What do you like best about Postal? It allows us to easil engage with our customers in fun and thoughtful ways. We can personalize our touch and help us engage with folks who might be tough to get in touch with.

"Business Development Manager"

What do you like best about Postal? Postal gives us a unique way to stand out to merchants or to show our appreciation What do you dislike about Postal?

"Postal Review from current user"

What do you like best about Postal? I have used most of the big gifting platforms out there and Postal's only thing that it does well is its online chat support. I know this because I am frequently on with them at all hours of the day trying to get assistance.

"Strong platform with good integrations and functionality"

What do you like best about Postal? The broad offering of products in the assortment and the low overall cost to entry vs. competitors in the space. Help is also plentiful, responsive and very personable.

"User-friendly way to send gifts at scale"

What do you like best about Postal? Postal equips me with a huge repository of gifts, offerings, and incentives that I use for my customer success programs. The tool saves me hours on coordinating incentives and gifts for my clients. I'm able to quickly and seamlessly upload a list of contacts across the world, customize a gift and email template, and send it to them to choose a special reward. Postal allows me to add a human touch to my experiences at scale to create advocates, drive ...

"Postal- amazing tool to personalize sales outreach!"

What do you like best about Postal? I am an AE so finding ways to stand out in my outreach (as well as finding ways to stay top of mind while navigating a deal) is crucial. Postal is a great and unique way for me to get people's attention and demonstrate interest. I've had amazing responses to personalized gifts I've sent, and I love how it brings a human element to my sales approach. 10/10!

"Critical to my process"

What do you like best about Postal? Postal has allowed me to take the extra step to personalize my connection with prospects. The library of gift options is amazing, and I haven't come across anything I am looking to give someone that isn't there.