What kind of support does POSist offer during setup?

Founder

Depends on your plan, but POSist generally offers substantial support during setup and training. Switching to a new point-of-sale system can be challenging, especially in restaurants where operations need to stay running smoothly. POSist provides onboarding assistance to minimize disruptions. When you choose POSist, you typically receive a dedicated implementation team that guides you through setup. This includes configuring the system to meet your operational needs, such as menu setup, employee management, and inventory configuration. Training is important, as POSist aims to verify your staff is comfortable and proficient before the system goes live. They offer various training sessions for different roles within your restaurant, from management to floor staff. POSist usually provides resources such as user manuals, video tutorials, and a knowledge base that you can access anytime. If issues arise after launch, POSist extends support through phone, email, and chat, ensuring ongoing assistance as needed. This level of support fits restaurants switching from a different system or new to technology. However, if you're tech-savvy or familiar with POS systems, you might find the support options more extensive than necessary. Before committing, clarify the specific support offerings with POSist. Confirm their support aligns with your expectations and that you feel comfortable with the resources available for your transition.