Podium Reviews in June 2026: User Ratings, Pros & Cons

Very user friendly

What do you like best? Ease of being able to communicate on multiple platforms What do you dislike? Like any forms of emails or texting, the content can be misconstrued What problems are you solving with the product? What benefits have you realized? Easier to communicate

Nice app!

What do you like best? The ease of use of the app and the relatively fast incline in company reviews converting to new opportunities and marketing What do you dislike? Some customers cannot access via cellular device? What problems are you solving with the product? What benefits have you realized? An increase in google reviews

Great product to gain many reviews in short time frame and ease communicating with customers

What do you like best? The podium is most helpful in communicating with customers. What do you dislike? It is a little on the pricey side for a small business Recommendations to others considering the product: Great product and has helped us to gain customers based on good reviews and number of reviews What problems are you solving with the product? What benefits have you realized? We are able to contact customers that would normally not answer the phone they will text ...

Easy to use!

What do you like best? I like being able to talk to the people immediately What do you dislike? There is nothing that I do not like at this time What problems are you solving with the product? What benefits have you realized? We are able to schedule appointments after business hours and when they can't use the phone

Quick and simple

What do you like best? I like how easy Podium is for clients to use. Oftentimes clients will just have a quick question about stock availability or pricing and Podium gives them an easy way to contact us. What do you dislike? I wish that there was an email prompt every 24 hours for an unanswered, still open podium request. Sometimes people miss the podiums they are assigned and they go unanswered. What problems are you solving with the product? What benefits have you realized? ...

Necessary for the times

What do you like best? Although texting is not our dealership personnels preferred way to contact our guests it is something that is expected and necessary to be able to reach all of our guests. Many of our guests like to conduct business this way and Podium is a great way to accomplish it. What do you dislike? I do not have anything I would change or fix with Podium. Everything works fluidly, efficiently, and as easy as you can imagine. What problems are you solving with the ...

Podium has been a great tool for communication for our company and clients.

What do you like best? That clients can reach you immediately, and is more convenient then picking the phone up and calling them What do you dislike? The way the messages are set up are unorganized. What problems are you solving with the product? What benefits have you realized? It allows clients the chance to feel like they are talking directly and immediately to someone

Podium brings in new customers

What do you like best? I like being able to help customers when they need it. being able to ask for a review, and get customer opinion of our products. What do you dislike? I haven't found a problem with podium, we are able to help customers right away. Recommendations to others considering the product: podium is a good way to help your customers in real time. What problems are you solving with the product? What benefits have you realized? Helping customers right ...

Works exactly as advertised - very pleased!

What do you like best? How easy and convenient it is for our employees and customers What do you dislike? The mobile app sometimes loses the login credentials What problems are you solving with the product? What benefits have you realized? Our Google rating has improved over two points!

Quick and easy

What do you like best? Ease of use for customer because they have multiple media platforms to write their reviews What do you dislike? So far I have not run into anything I don’t like Recommendations to others considering the product: Extremely easy to use and makes reviews done by the customer East with multiple options to write reviews What problems are you solving with the product? What benefits have you realized? Customer satisfaction and they are more open to be ...