Podium Reviews in July 2025: User Ratings, Pros & Cons

review opportunity

What do you like best? I really like the fact that im able to communicate with new costumers and im able to to send a review invitation to anybody that buy's a car from me .I also like the fact that they have a application i can use from my phone that its very simple to use . What do you dislike? I dont like the fact that everyone in my sales floor can see my messages . Recommendations to others considering the product: You guys are doing great! What problems are you ...

A Must

What do you like best? If you're looking for a tool to help you to communicate in a better and faster way with your customers, then you must consider Podium. They are a pleasure to work with and have great customer service. Using Podium has helped us provide our patient's stay in contact with us better. What do you dislike? Sometimes it takes a litle while for someone to come on the chat line. What problems are you solving with the product? What benefits have you realized? ...

Open the door for good reason views

What do you like best? Easy for customers to leave a review by simply replying to a request to review our company. What do you dislike? Haven’t found Any dislikes, very easy for customer to review our company. What problems are you solving with the product? What benefits have you realized? No problems. We benefit with more customer reviews.

Solid Platform

What do you like best? I like the webchat. Made easy and simple for customers to interact with us in live time, even later at night when most/all stores are closed. What do you dislike? Sometimes the platform is slow on my phone, even when its completely updated. What problems are you solving with the product? What benefits have you realized? Sold many pieces of jewelry via text. It makes us similar to the online retailer (Blue Nile), but we can close sales quicker since ...

Podium Is A Great Tool

What do you like best? I like being able to communicate quickly and efficiently with potential customers and follow up on leads in a media friendly environment. What do you dislike? Podium doesn't work well on my phone. I have tried many times to download from Google Play Store but it never finishes loading to my Android. Recommendations to others considering the product: It really gives an extra advantage to prospect for business during slow as well as busier times. ...

Great way to communicate with and get feedback from customers!

What do you like best? Using podium lets me solicit for reviews easily and quickly to help promote my business online. It also lets me text communicate with those who have questions. What do you dislike? I havent found anything so far that I would say dislike. What problems are you solving with the product? What benefits have you realized? We actually can get people yo do google and facebook reviews that other potential customers can see. It is great for that.

Great Program!

What do you like best? Podium makes it easy to stay in contact with clients. It's fast and easy to use, allowing us to quickly contact clients and associates and allowing clients to quickly ask questions of us. We use it to send pictures to clients of furniture and it's super easy to do from the app on your phone. We like that it saves the messages so we can go back to them if need be. It's nice to have the templates available to use so we can quickly send standard messages confirming ...

Easy connections!

What do you like best? I love the ease it gives for customers to connect with us with a text and our replies back to make that quick resolution! What do you dislike? I haven't really found anything that I dislike about PODIUM itself. The only drawback I've seen is for customers to actually leave a review for our company, they must have an account that they log into to with GOOGLE or another platform Recommendations to others considering the product: I love the ease that ...

Works exactly as advertised - very pleased!

What do you like best? How easy and convenient it is for our employees and customers What do you dislike? The mobile app sometimes loses the login credentials What problems are you solving with the product? What benefits have you realized? Our Google rating has improved over two points!

Podium has been a great tool for communication for our company and clients.

What do you like best? That clients can reach you immediately, and is more convenient then picking the phone up and calling them What do you dislike? The way the messages are set up are unorganized. What problems are you solving with the product? What benefits have you realized? It allows clients the chance to feel like they are talking directly and immediately to someone