Podium Reviews in May 2025: User Ratings, Pros & Cons

Good product with strange interface for multiple users

What do you like best? Easy to use, can attach photos, texting via computer is a great idea What do you dislike? With multiple users, there's no way to separate which leads go to who. Everyone can see everyone else's leads so it's hard to keep your own files organized Recommendations to others considering the product: great if you're solo or don't have a cell phone. It has a nice interface but with multiple users it's very hard to separate who's leads are who's and it used ...

Easy to use and efficient.

What do you like best? Makes it simple for customers to review our company. What do you dislike? Occasional bugs. Like cannot see the review history for the month of May. What problems are you solving with the product? What benefits have you realized? Keeps track of of the reviews that I've sent for me.

Very effective

What do you like best? Love the new remote payment option. It helps with customers who want a secure method to pay instead of over the phone What do you dislike? Nothing negative worth mentioning. Overall great experience. It would be nice to be able to sync with Windward System 5 Recommendations to others considering the product: Love it What problems are you solving with the product? What benefits have you realized? There has been a significant increase in reviews ...

Podium will increase your response times and customer experience, as well as your online presence.

What do you like best? Podium allows for quick and easy communication with leads, as well as existing clients. The ability to request reviews through Podium has provided a nice boost to our online presence and the social reinforcement of our company. It's mission critical to grab new leads while they are hot, as well as be able to respond to requests for service from existing customers in a timely manner so they feel like they are being heard. The perception of speed is huge in this day ...

Easy Podium Review

What do you like best? Ease of use, mobile, anyone can access it. It is nice to have a fair chance to answer internet leads instead of having leads given to specific employees. Also, it is nice to see what other people are saying to their customers to see what actually works. Podium is also very user friendly and there really is no curve when starting it. Anyone can jump right in and learn to use the program with little to no time within a learning curve. What do you dislike? Speed ...

Best Review Platform We Have Used! Ease of Operation.

What do you like best? Ease of use. Dashboard is amazing to work with! The support- when needed has answered the questions in a timely manner. I love being able to respond to all of the reviews from the Podium platform. That is very convenient. The notifications you receive also make it easy to quickly and accurately respond to your customer's needs/reviews. As in the title above I believe that Podium has changed the quantity and quality of reviews that Ostrom receives. I loved that ...

Podium is a amazing app.

What do you like best? Podium makes it very easy for us to contact with our guest without having to give your guest, or whoever it is that you are working with your personal info. I also like that fact that when our business is close Podium will send that guest a default message stating that the store is closed, but as soon as we open someone will be in contact with them. I can not express have helpful this app has been for me and my company ! What do you dislike? There isn't ...

Excellent reviews

What do you like best? Easy to navigate for the consumer and emplyee What do you dislike? I really do not have any dislikes about podium Recommendations to others considering the product: it will allow you the ease at communicating with sold customers and potential issues What problems are you solving with the product? What benefits have you realized? Early deliver issues that are small but could lead to bigger issues

Podium is fantastic!

What do you like best? Podium is easy to use. Its learning curve is also easy to pick up and remember. The user layout is clean and basic - it's hard to get lost within the program itself. It is multi-faceted and covers a lot of your inter-office and inter-client communication needs. Typically the turnaround time between sending a text and receiving a response is much faster, and your reply success rate is much higher, than traditional means of communication. What do you dislike? ...

It's very easy to use and has helped with contacting our clients.

What do you like best? Being able to send out new messages along with receiving them when intiated at the website. I also like having the app on my phone. What do you dislike? It would be great if the payments could integrate with my patient software. Recommendations to others considering the product: Must set it up to take advantage of how it will help you. What problems are you solving with the product? What benefits have you realized? It's helped to be able to ...