Podium Reviews in June 2026: User Ratings, Pros & Cons

Quick Communication

What do you like best? My favorite thing about podium is how easy it is to use. I get notified right away when I receive a message so I can respond in a timely manner. During this COVID stuff it’s made it easier to get sales since people don’t want to get out. What do you dislike? So far I have no complaints about podium. What problems are you solving with the product? What benefits have you realized? It’s helping get more sales for the people who don’t want to come out ...

Podium as a sales tool

What do you like best? You get immediate feedback from customers and it is also a communication source. What do you dislike? There is nothing negative about Podium at this time. What problems are you solving with the product? What benefits have you realized? We are able to stay on top of any customer sales or delivery issues.

Great customer oriented app

What do you like best? I really like the ease of use of this program. I love to be able to communicate with my customers and to have the ability to solve their problems without a lot of lag time in between What do you dislike? There a lot of notifications. Sometimes too many. if they could streamline the notifications a little better, that'd be awesome! What problems are you solving with the product? What benefits have you realized? I love to get the customer feedback so ...

Perfect and sustained text messaging tool.

What do you like best? Acquire a sophisticated text messaging, with an incredible tool, which is that customers do not need to have any kind of knowledge, Podium allows the organization to transfer conversations, based on written chats, in digital terms, from a team without problems, not much less interruptions on the user side, being one of the features that I like the most about this software in general, without excluding that it has a rather surprising reputation in business matters. ...

PODIUM REVIEW FROM A BEGINNER

What do you like best? G2 system is fairly easy to learn and navigate through. What do you dislike? Rather redundant in that one has to go back and forth to answer questions and close . Recommendations to others considering the product: TAKE YOUR TIME AND READ ALL THE TEXT What problems are you solving with the product? What benefits have you realized? Good cross reference to make sure everything is completed.

Podium resource

What do you like best? easily able to communicate with busy customers What do you dislike? having to assign the conversation each time, would make sense to automatically assign when a text is sent What problems are you solving with the product? What benefits have you realized? communication is at the customer's fingertips which makes it quick and easy. We are able to send out our current campaigns and increases service revenue

I think the usefulness will vary from person to person

What do you like best? I like be able to answer reviews all in one place- I assist an entire region with 21 offices so not having to toggle between multiple pages to reply is very helpful What do you dislike? Sometimes the delay time is very long- 2 days+ I also wish I could save a profile in the reporting section- like I always want to look at the same data over and over but need to enter it every time. Recommendations to others considering the product: I would say ...

Customer satisfaction made easy!

What do you like best? How quick and easy it to use. You can send a request for a review right from your phone while your talking to your customer. What do you dislike? Difficult to share customers between two departments especially a business that has a retail / sales. What problems are you solving with the product? What benefits have you realized? We are increasing our volume of reviews due to the convenience for customer to respond back. We are getting a better read on ...

Sales

What do you like best? the ability for customers to review the work and service provided What do you dislike? the fact we have to text it out to customer to access the link Recommendations to others considering the product: you should What problems are you solving with the product? What benefits have you realized? Services reviews

I like to Be on a Podium

What do you like best? I like how it lets me know when my customers respond or send me message's . I like that I get my reviews that are post online in podium. I like that I can send message to my customers with out giving out my personal phone number. I like how it sends me notification of when my customers send me messages. I like that I can personalize message to my customers and that when I send an invite to give a review I can add my personal touch to it. I like that it has ...