Podium Reviews in May 2025: User Ratings, Pros & Cons

Podium as a sales tool

What do you like best? You get immediate feedback from customers and it is also a communication source. What do you dislike? There is nothing negative about Podium at this time. What problems are you solving with the product? What benefits have you realized? We are able to stay on top of any customer sales or delivery issues.

The best alternative tool for your qualifications.

What do you like best? I like the functionality of Podium of being able to send links directly to the cell phones or to the email of the clients that a company owns, so that with a single click facility, users can send reviews according to the satisfaction of the company. service offered, this allows organizations to receive considerable opinions to provide and reinforce a better tool in the labor field, which is a systematic alternative very well designed and thought of the client as a ...

Great customer oriented app

What do you like best? I really like the ease of use of this program. I love to be able to communicate with my customers and to have the ability to solve their problems without a lot of lag time in between What do you dislike? There a lot of notifications. Sometimes too many. if they could streamline the notifications a little better, that'd be awesome! What problems are you solving with the product? What benefits have you realized? I love to get the customer feedback so ...

Perfect and sustained text messaging tool.

What do you like best? Acquire a sophisticated text messaging, with an incredible tool, which is that customers do not need to have any kind of knowledge, Podium allows the organization to transfer conversations, based on written chats, in digital terms, from a team without problems, not much less interruptions on the user side, being one of the features that I like the most about this software in general, without excluding that it has a rather surprising reputation in business matters. ...

PODIUM REVIEW FROM A BEGINNER

What do you like best? G2 system is fairly easy to learn and navigate through. What do you dislike? Rather redundant in that one has to go back and forth to answer questions and close . Recommendations to others considering the product: TAKE YOUR TIME AND READ ALL THE TEXT What problems are you solving with the product? What benefits have you realized? Good cross reference to make sure everything is completed.

Customer satisfaction made easy!

What do you like best? How quick and easy it to use. You can send a request for a review right from your phone while your talking to your customer. What do you dislike? Difficult to share customers between two departments especially a business that has a retail / sales. What problems are you solving with the product? What benefits have you realized? We are increasing our volume of reviews due to the convenience for customer to respond back. We are getting a better read on ...

Podium resource

What do you like best? easily able to communicate with busy customers What do you dislike? having to assign the conversation each time, would make sense to automatically assign when a text is sent What problems are you solving with the product? What benefits have you realized? communication is at the customer's fingertips which makes it quick and easy. We are able to send out our current campaigns and increases service revenue

Sales

What do you like best? the ability for customers to review the work and service provided What do you dislike? the fact we have to text it out to customer to access the link Recommendations to others considering the product: you should What problems are you solving with the product? What benefits have you realized? Services reviews

I think the usefulness will vary from person to person

What do you like best? I like be able to answer reviews all in one place- I assist an entire region with 21 offices so not having to toggle between multiple pages to reply is very helpful What do you dislike? Sometimes the delay time is very long- 2 days+ I also wish I could save a profile in the reporting section- like I always want to look at the same data over and over but need to enter it every time. Recommendations to others considering the product: I would say ...

I like to Be on a Podium

What do you like best? I like how it lets me know when my customers respond or send me message's . I like that I get my reviews that are post online in podium. I like that I can send message to my customers with out giving out my personal phone number. I like how it sends me notification of when my customers send me messages. I like that I can personalize message to my customers and that when I send an invite to give a review I can add my personal touch to it. I like that it has ...