Plivo Reviews in May 2025: User Ratings, Pros & Cons

Significant cost savings while providing amazing technology

What do you like best? Much less expensive than other products. You get the best tech for much lower. They keep adding new things and making the user experience even better. I always appreciate it when companies continue to improve. What do you dislike? Honestly, nothing. Never had any problems or concerns with them. What problems are you solving with the product? What benefits have you realized? Plivo is supporting the animal rescue community through text messages. We haven't ...

Simple pricing and easy to use API - Plivo

What do you like best? Simple pricing and easy to use API. Tools provided have helped to easily integrate with our systems. Transparency of the pricing has helped us budget and project our costs easily. What do you dislike? Nothing yet. We are happy with our subscription. What problems are you solving with the product? What benefits have you realized? SMS and Voice notifications to our clients and users. System has helped us to enable multiple applications to be capable of ...

Amazing service for anyone getting started with Cloud Communication

What do you like best? Services around the world available within minutes. API are extremely easy to integrate with their helpful documentation. The ability to bring your own voice carrier is so easy to use and works flawlessly! They do Voice very well compared to the competition. They also have a really good flow process called PHLO which is extremely easy to setup and use - espically for the likes of pinless conference or doing something cool with voice or sms with no programming ...

Plivo X years

What do you like best? Pricing structure. Straight forward pricing and best of all, the lowest for business grade providers. Support is responsive and knowledgable. What do you dislike? Not much. New SMS number search interface can be improved. They should consider supporting more audio codecs like opus. Recommendations to others considering the product: From a pure black box perspective, as an SMS delivery agent or VOIP termination service, Plivo stands out as the best in ...

Plivo is great !

What do you like best? What I like best about Plivo is its ease of use and how easily it has integrated with my crm. We use 10xcrm and have been using them for about 2 years and Plivo is the phone company on the back end that we make calls from. I can say in the past two years we have always been up and running with zero issues. What do you dislike? I wish that we could send MMS pictures, that is really the only thing I don't like but I am sure they will come out with this feature ...

Excellent service at a lower cost then Twilio

What do you like best? We have not had any issues with their services thus far. What do you dislike? I can not think of anything we dislike about Plivo services. Recommendations to others considering the product: The Plivo team is there to support you, be sure to contact them for assistance from the onset. What problems are you solving with the product? What benefits have you realized? TExt verification and In-App Calling Feature

POS service and arbitrary decisions.

I started as a Plivo customer in 2016. I have had an active though dormant account for the last two years and apparently something has changed since then, as when I kicked up another PBX system and tried to fund my account, I got an email saying my account was reviewed and I was declined any continuing services. No reason why, though the message made sure to tell me that it could not be appealed. What a waste of time and POS process. After seeing all of the similar reviews, it is apparent ...

Terrible platform

Terrible platform, terrible account management, terrible customer service. Don't recommend. Nexmo is better priced and has a better overall platform with no commits required.

Our systems have flagged your…

"Our systems have flagged your account..." and it seems as though my account has been deleted, just as I'm ready to go live at work. Well, I think I'll go with a VOIP provider that doesn't give me the mushroom treatment. Thanks for making the decision easier, Plivo. Awful.

Our systems have flagged your account

Our systems have flagged your account, due to which we are unable toprovide you access to our servicesI'm about to go live but after upgrading my account they flagged my account.