Plivo Reviews in June 2026: User Ratings, Pros & Cons

Plivo offers a good mix of features and pricing

What do you like best? I really like the PHLO feature which allows you to visually design your sms workflow. What do you dislike? I don't really dislike anything about Plivo so far. Recommendations to others considering the product: There are obviously competitors to Plivo, but take a look at the PHLO visual editor feature. It may help you in your decision making process. What problems are you solving with the product? What benefits have you realized? I use is to ...

Great platform, easy to use

What do you like best? - Well documented APIs make it fast and easy to get started on a project - Easy to get started - Easy Phone Number provision What do you dislike? - Credits can expire (this is a small nit pick) - Costs can get high when in medium-usage cases (again, small nit pick) What problems are you solving with the product? What benefits have you realized? We had a need to get an SMS system up in a very short window to support an important use-case. After ...

Simple, quick and brilliant custom workflows

What do you like best? I love using the workflows. Simple and easy to create business logic to manage inbound and outbound communication. Saves having to develop any logic which makes it quick and dynamic to setup and deploy. What do you dislike? Honestly nothing or at least I haven't found it yet. Even the way the pricing is more about usage than upfront costs for the services I use the most. Which allows you test and setup quickly. Recommendations to others considering the ...

SMS solution for our product Outcome Tracker

What do you like best? We use Plivo to allow our customers to send SMS to their customers. The Plivo dashboard let's us easily support the SMS being sent by our customers. What do you dislike? There are some limitations as to how many SMS can be sent from a single account per second. What problems are you solving with the product? What benefits have you realized? Our Outcome Tracker customers are able to send SMS to their contacts.

Simple pricing and easy to use API - Plivo

What do you like best? Simple pricing and easy to use API. Tools provided have helped to easily integrate with our systems. Transparency of the pricing has helped us budget and project our costs easily. What do you dislike? Nothing yet. We are happy with our subscription. What problems are you solving with the product? What benefits have you realized? SMS and Voice notifications to our clients and users. System has helped us to enable multiple applications to be capable of ...

Significant cost savings while providing amazing technology

What do you like best? Much less expensive than other products. You get the best tech for much lower. They keep adding new things and making the user experience even better. I always appreciate it when companies continue to improve. What do you dislike? Honestly, nothing. Never had any problems or concerns with them. What problems are you solving with the product? What benefits have you realized? Plivo is supporting the animal rescue community through text messages. We haven't ...

Awesome SMS tool!

What do you like best? Love pretty much everything - it's easier and simpler (IMO) to navigate than Twilio, better pricing, and good support! What do you dislike? Can't think of anything glaring other than certain industry-wide restrictions that apply to all programmable SMS companies. Recommendations to others considering the product: It's a great tool. No qualms. What problems are you solving with the product? What benefits have you realized? Plivo allows me to quickly & ...

Great, reliable service

What do you like best? Easy to use admin panel. And super fast and friendly support. We also love the pay on-demand pricing, as not all months are the same. What do you dislike? It would be nice to automate some of the forms you have to complete for specific countries. What problems are you solving with the product? What benefits have you realized? International SMS coverage without having to think about all the micro-manage details.

Plivo is very easy to setup

What do you like best? It’s super easy to pick a number and set it up. Very simple and quick What do you dislike? When searching for a number it is only the first numbers you can search for it would be much better searching for the last 4 digits (Ie to spell something with the number or finding an easy number like ending in 1111 or whatever) What problems are you solving with the product? What benefits have you realized? Using Sms for business use cases like hiring and feedback

Great ToolKit

What do you like best? I had used some other tools and they all failed to meet the customized needed, Plivo works great and allows me to build out the workflow needed for our calls. What do you dislike? I have not had any issues and but some updates to there online support manuals would be great. Recommendations to others considering the product: take the time to look and plan out your workflow and build as needed understand your customer journey What problems are you solving ...