PlayTreks Reviews in May 2025: User Ratings, Pros & Cons

Extra long respond time

Unnormal long respond time... For week or two...

Nothing about this platform works

Nothing about this platform works. You can't check out unless you pay for exactly 2 artists. You can't choose more or fewer, and then the SMS verification does not work. Therefore, you can't add an artist name because the approval code never shows up. They acknowledge this issue but do not offer a solution for adding artists. You can't add an artist, nor can you add a release. They literally take your money and provide absolutely nothing. There is no customer service available. They ...

ok company BUT: wait times are too long

OK company, website could use some improvement but works. THE WORST THING IS THE WAITING TIME if you request your royalties, prepare to wait 3-6 months until you get them to your PayPal account. absolutely not OK to let users wait this long, what the fck get it together, you are running a company

Much to improve

Since 2021 I have been posting my music on this platform. From April to December I only saw pennies on my balance sheet. In the middle of this year (2023) the royalties that I had been waiting for a long time appeared. In July I made my first withdrawal and as of today they were not sent to my Paypal account. The support does not respond to any email. The distribution manager says that the platform "is under maintenance" and that "the royalties are still being calculated". The royalty ...

Scam! Stay Away

I have been with playtreks for a little more than 3 months and I have never received any payments from playtreks. I have emailed support many times, and contacted them through social media to no avail. Do not use this distributor for your music.

PlayTreks is a scam ?

Since September 2022 i got some releases up there, i received two payments and then nothing, i contacted the support, answer is "New system coming out, we are calculating all the royalties, soon it will be ok". Still waiting now... I don't see my 7 months of royalties... EDIT: After a ton of mail, finally got paid

I just wanted to distribute some music…

I just wanted to distribute some music for free and I found this distributor on the internet. I just uploaded a track I made and the next day I got called having a "fraudulent behavior" and they ask me for a picture of me with my ID god knows what they'll use this information from. Stay away,they're most likely scammers trying to grab some ID to do shady things.

Digital Distribution…

I've used them for digital distribution for nearly a year. They do automatic splits. Support is hit and miss, sometimes they reply and are very helpful and effective and other times never get back at all. Payouts are the worst thing. They are a few months behind, which is a particular frustration. They promise to make the payments by the end of the day or week or month, which never happens. It would be better if they didn't make promises about payment dates. The analytics and website are ...

Signed up mainly for the airplay…

Signed up mainly for the airplay tracking as they claim to track over 40k radio stations. I have another radio tracker that I’m using that does a great job but is a little expensive so I thought I would test Playtreks out and see if they listed the same radio plays as my other service. Their tracking service is very hit and miss. They list one play from a radio station one day but not the next, even though on both days I’ve had multiple plays from that station. Pretty much useless ...

Wrote them 2 emails regarding my payout…

Wrote them 2 emails regarding my payout which should've been sent out 1 1/2 months ago. Last time I heard from them was an email that my payout is processed around a month ago. Literally no reply to any emails ever since. Highly unprofessional considering you can not even answer simple email requests for weeks. Do yourself a favour and stay away