Plaid Reviews in September 2026: User Ratings, Pros & Cons
Streamlining banking transactions for a prosperous future.
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Starts from $500 / Month, also offers free forever plan
Plaid Reviews & Ratings
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Plaid pros and cons
Reviewers find it easy to integrate, with a straightforward, well-documented API.
It connects to a wide range of banks and financial institutions across the US.
A secure, seamless way to verify bank accounts and authenticate ACH transactions.
It reduces friction and effort, making bank linking fast for customers and users.
Several reviewers say support can be slow and report consistent or recurring errors.
It doesn't work with some banks and services, and lacks a status page for smaller banks.
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Showing 151-160 out of 174
R
Ray
06/06/22
Never works
Plaid is awful. 100% of the time it never works. I don't know why so many services use them.
L
Lou
05/12/22
The app will not link to several major…
The app will not link to several major financial institutions.
AL
Aaron Lam
04/23/22
I don’t know why they came into…
I don’t know why they came into existence company is horrible don’t talk about anything when you only a limited list and not everybody is an i t so this is stupid for all the trouble it cause moreover the damage it does to me when someone stole my info!
M
Morgan
03/04/22
Plaid is OK
Plaid is ok. But there are definitely a lot of problems with the support service.
MC
Malcolm Christie
02/27/22
Misleading website. Don't waste your time. Use someone one.
I was lured in with their website offering payments initiation and "Pay as you go" pricing. After having the chase their support repeatedly to get access to anything, they then further wasted my time by needing to have a call with their sales people before being able to use the production environment. Apparently the services I built and tested in their dev environment "aren't supported". They also don't offer "Pay as you go" with no explanation for why that's on their website. I've now ...
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A
AncientThunder
01/23/22
A terrible company that logs into your…
A terrible company that logs into your bank account multiple times a day. It appears to mine all the information in your bank account and probably sells it or shares it with many businesses and the government. I can't say they're crooks because I can't prove it. But they are dangerous and unethical. It's sad so many businesses use it so they can grab your dough quickly. Do not ever trust them and if you can avoid using them, please do.
GS
Gareth Saxon
12/19/21
USELESS
Ebay recommend you lend. which uses plaid. Plaid cannot read the feed correctly. when I use open banking I have to set up columns. multiple attempts failed
AU
Anonymous User
10/19/21
"As a user I find it very easy to use and they support a lot of smaller banks too."
What do you like best about Plaid? Easy connection to your bank account without providing banking info What do you dislike about Plaid? Sometimes the connection doesn't always work when you think it should. What problems is Plaid solving and how is that benefiting you? Making it easy to connect to a bank account for payments so the business doesn't have to handle and secure banking info.
TK
Troy Kotter
08/13/21
No stars if possible
Binance.us (another 1 star company) uses this useless company to set up ACH transfers. I have tried setting up an ACH link to my bank account from Binance.us through Plaid 5 times. No contact info. No customer service, nothing. AND I'M SUPPOSED TO TRUST THIS COMPANY WITH MY MONEY? I don't think so.
GA
Gage A
07/09/21
"PLAID is okay"
What do you like best about Plaid? I like how easy it is to connect your bank account by just needing your login credientals. What do you dislike about Plaid? I dislike a lot about this products but my number one issue is if someone forgets or needs to reset their login credientals we have to wait 24-72 hours to get that customer through our system again because of PLAID. PLAID's support system is very convoluted any issue that is on PLAID's end has to be fixed by the client from the back ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].