PipelineDeals Reviews in July 2025: User Ratings, Pros & Cons

Absolutely LOVE Pipeline Deals!

What do you like best? Customer Service, User friendly, Fully Customizable, Great for unique business structures .... but, my ABSOLUTE favorite aspect is the "tasks" (reminders that basically give you a To Do list for every single day and link it to the customer / deal that it relates to. What do you dislike? I don't have a single bad thing to say!! Recommendations to others considering the product At the very least, I recommend a trial with one of the Pipeline Deals ...

Great service, Easy to Use!!

What do you like best? I love how easy the interface is to use!! In our office we have employees aged 23- 63 and everyone is able to pick up on the system SUPER FAST!! We love how easy it is to use the customer service interface and would recommend to everyone who does what we do!! What do you dislike? So far, I have had NO ISSUES! When we had trouble with logins, we were able to get tech support SUPER FAST! Recommendations to others considering the product Definitely give it a ...

Total Satisfaction

What do you like best? I love the personal touch of always being able to reach out to their customer service department and have live feed back. They always have the answers and all the glitches i have found are user error not Pipeline issues. I have used bigger name CMS and none are better. Then you add the affordable per user pricing, no contract and ridiculously good CS. I love it and my team love it. What do you dislike? I want it designed to fit me and its designed to fit the ...

Great product, amazing team

What do you like best? Customization is very advanced yet user friendly. The seamless 2 way integration with Google Calendar saves me hours every month, and the sync with Google Sheets for pivot tables is great. Amazing support team. What do you dislike? Lack of integration with Google Drive, which leads to frequent manual updating. Hopefully this is soon fixed. Lack of built-in analytic tools (pivot, visualisation, forecasting. Automations are good but could be more advanced. What ...

Easy to use, great customer service, useful features

What do you like best? Pipelinedeals offers a simple-to-use interface with great features and customer service. The ability to create views/lists of your data is exactly what we needed. We can store contact information and deal information in one place and then use the filtering/sorting/column selection, etc. capabilities to view the data as we need to. We can easily colllaborate together as a team with the activities area, and the ability to view and send email right from the system ...

Adaptable, affordable, and easy to use

What do you like best? I am in the real estate industry and I like that I was easily able to adapt PipelineDeals to my needs as an agent. I have tried SO many CRMs that are real estate specific and didn't find one that was a good fit and easy to work with. For me, less is more, and I appreciate that PipelineDeals looks good with lots of white space and simple design. What do you dislike? The mobile app works but I wish it was a bit more robust. I'm able to add clients, review deals, ...

Pipeline is user-friendly, streamlined and keeps everything organized

What do you like best? I really love how easy PipelineDeals is to use. Everything is right at my finger tips and clickable links make jumping from page to pay so great. I like the tags in activities too, it makes communication between my peers so easy. What do you dislike? I dislike the new email upgrade to connect. There are lots of bugs that need to be worked out still and I liked the look and feel of the old email communication system. Recommendations to others considering the ...

Pipeline Review

What do you like best? Easy setup. I watched a training video, attended a webinar, and called support when I wasn't sure about certain things and I was up and running in about a day. I like the easy accessibility and ease of us for all partied involved. What do you dislike? Outdated support videos. The support team explained that they are constantly improving the system, and hadn't gotten around to updating some of the videos- then they walked me through the problem and taught how to ...

Very good CRM

What do you like best? Flexible programmers seem to be very amenable to change, and empower the user by allowing them to make their own changes to the software. What do you dislike? Some of the things I dislike seem to come from the company I work for, rather than from PipelineDeals themselves, so I can't blame them for these things. The only thing I dislike about the design is that, when I'm in a particular Company entry, with many, many entries that have grown over time, I find it ...

PipelineDeals was the best fit for us

What do you like best? There is no shortage of CRM providers so trialed 5 different ones. Some were too complicated. Others required too much manual entry. For me, PipelineDeals met our requirements, is straightforward to use, and will help us do what we need to do better. The Outlook plugin and "PipelineDeals CRM Contact Importer" for Chrome make getting data into the CRM quick and easy. Compared to other vendors, PipelineDeals customer service proved superior. It seems that many CRM ...