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Pipeline CRM - CRM Software

Pipeline CRM Reviews in May 2025: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Starts from $25/User/Month when Billed Yearly

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Expert's Review

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other robust CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 631-640 out of 923

AU

Anonymous User

03/24/16

1 out of 5

"pipeline review"

What do you like best about Pipeline CRM? Ì like the look of the product I think it is easy to use but the help information is not great but you need to play around with it until you get comfortable and then you find it easy to use.

MH

Mitch H

03/24/16

4 out of 5

"Great product, easy to use"

What do you like best about Pipeline CRM? Just started using Pipeline for developing business with my network. I'm impressed with how easy it is to use compared to other CRMs, especially to retrieve data. I don't have a lot of time to spend maintaining a CRM but need something that captures enough data to follow up with potential clients in smart ways, and Pipeline does that well. A great, user-friendly solution.

AU

Anonymous User

03/24/16

4 out of 5

"Great contact management tool"

What do you like best about Pipeline CRM? Very useful tool for contact management, new clinet intake, and tracking sales What do you dislike about Pipeline CRM?

AU

Anonymous User

03/24/16

4.5 out of 5

"Effective tool which covers all aspects of the sales process"

What do you like best about Pipeline CRM? Simple interface and easy to use. Covers a lot of aspects that you find in the sales process. What do you dislike about Pipeline CRM?

CD

Colleen D

03/24/16

5 out of 5

"Don't know how we'd run our business without it"

What do you like best about Pipeline CRM? Keeping me organized with appointments and keeping track of payments have become 100% easier since we signed up for pipeline back in 2010. Since then, Pipelinedeals has upgraded and keeps adding things just to make things easier and more convenient.

AO

Ashley O

03/23/16

5 out of 5

"Absolutely LOVE Pipeline Deals!"

What do you like best about Pipeline CRM? Customer Service, User friendly, Fully Customizable, Great for unique business structures .... but, my ABSOLUTE favorite aspect is the "tasks" (reminders) that basically give you a To Do list for every single day and link it to the customer / deal that it relates to.

LB

Lisa B

03/23/16

5 out of 5

"Pipeline makes CRM easy, productive and streamlined!"

What do you like best about Pipeline CRM? Love the view, love that I can change information , task and work from the main page! What do you dislike about Pipeline CRM?

AP

Ann P

03/23/16

5 out of 5

"Excellent"

What do you like best about Pipeline CRM? Ease of navigation and the ease of seeing how to edit sections. Report building is very efficient as is exporting data. Great customer service, both by chat, email and on phone. I was having trouble exporting to an excel and the person on telephone discovered a snag in my system. Fixed immediately!

AU

Anonymous User

03/23/16

5 out of 5

"Great CRM Solutions "

What do you like best about Pipeline CRM? Easy management of leads, clients, vendors, forecasting/pipeline. Like email integration as well What do you dislike about Pipeline CRM?

TB

Tom B

03/23/16

5 out of 5

"Total Satisfaction"

What do you like best about Pipeline CRM? I love the personal touch of always being able to reach out to their customer service department and have live feed back. They always have the answers and all the glitches i have found are user error not Pipeline issues. I have used bigger name CMS and none are better. Then you add the affordable per user pricing, no contract and ridiculously good CS. I love it and my team love it.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].