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9.1

Spot Score

Pipeline CRM - CRM Software

Pipeline CRM Reviews in July 2026: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Spotsaas Editor’s POV

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other full-featured CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 41-50 out of 923

GP

Gaby P

12/09/21

3.5 out of 5

"Not a bad CRM for SaaS platforms"

What do you like best about Pipeline CRM? I like their open API so you are able to connect your essential accounts like gmail and even mailchimp for marketers. In a sales org, I only realy leveraged the gmail integration but it was all you needed!

GP

Gaby P

12/09/21

3.5 out of 5

"Not a bad CRM for SaaS platforms"

What do you like best about Pipeline CRM? I like their open API so you are able to connect your essential accounts like gmail and even mailchimp for marketers. In a sales org, I only realy leveraged the gmail integration but it was all you needed!

CC

Chandan C

11/25/21

4.5 out of 5

"Good CRM"

What do you like best about Pipeline CRM? Nice Activity Dashboard to help in follow up activities What do you dislike about Pipeline CRM?

AU

Anonymous User

11/11/21

1.5 out of 5

"Pipeline- easy to use but not cross compatible with other apps."

What do you like best about Pipeline CRM? I like that you can book appoints with you can book me, and it goes straight into the calendar. What do you dislike about Pipeline CRM?

AU

Anonymous User

11/07/21

3.5 out of 5

"Great features but a bit clunky"

What do you like best about Pipeline CRM? The sales funnel feature that shows all of the won revenue, deals wons/deals lost. What do you dislike about Pipeline CRM?

AU

Anonymous User

11/07/21

3.5 out of 5

"Great features but a bit clunky"

What do you like best about Pipeline CRM? The sales funnel feature that shows all of the won revenue, deals wons/deals lost. What do you dislike about Pipeline CRM?

AU

Anonymous User

10/29/21

4.5 out of 5

"By far, one of the best B2B CRM"

What do you like best about Pipeline CRM? Adding multiple contacts in a single deal and changing the primary contact as and when required. What do you dislike about Pipeline CRM?

AD

Angela D

10/28/21

5 out of 5

"8 years with Pipeline & extremely happy"

What do you like best about Pipeline CRM? Made in the USA! Reliable, user-friendly, cost-effective. I can make suggestions to PLD online, chat or with a phone call. They are constantly improving. They always answer the call. No annoying automatic phone tree's to navigate!

AU

Anonymous User

10/28/21

4 out of 5

"Overall great platform for fingertip info."

What do you like best about Pipeline CRM? Ease of access is very helpful and quick. Info is organized and easy to navigate What do you dislike about Pipeline CRM?

PH

Patti H

10/28/21

5 out of 5

"Easy to Utilize..."

What do you like best about Pipeline CRM? The ease of use, negotiating between leads and deals, tracking assignments, data and progress. What do you dislike about Pipeline CRM?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].