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Pipeline CRM - CRM Software

Pipeline CRM Reviews in May 2025: User Ratings, Pros & Cons

Maximize sales, minimize effort with Pipeline CRM.

4.5

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Starts from $25/User/Month when Billed Yearly

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Pipeline CRM Reviews & Ratings

4.5

Very Good

Based on 1467 ratings & 923 reviews

Rating Distribution

Excellent

(581)

Very Good

(269)

Good

(51)

Poor

(14)

Terible

(8)

Expert's Review

Pipeline CRM stands out as a cost-effective and user-friendly tool tailored for small to mid-sized businesses seeking to optimize their sales processes. The platform's simplicity is frequently praised, with its intuitive interface allowing teams to easily manage leads, capture detailed customer insights, and streamline workflow with minimal training or onboarding ...Read more

Pipeline CRM pros and cons

  • User-friendly and intuitive interface, making it easy to navigate and train new hires.

  • Affordable pricing compared to other CRMs, offering excellent value for small businesses.

  • Highly customizable fields and layouts tailored to fit specific workflows and business requirements.

  • Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.

  • Limited advanced features or functionalities compared to other robust CRM platforms.

  • Occasional clunkiness in navigation or usability reported by some users.

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Showing 21-30 out of 923

DD

Deborah D

03/14/23

4 out of 5

"Great Way to Stay On Track"

What do you like best about Pipeline CRM? The tasks I can set remind me of important events that are to take place, or remind me of my list of to do's. What do you dislike about Pipeline CRM?

JJ

Joel J

03/07/23

5 out of 5

"Awesome CRM!"

What do you like best about Pipeline CRM? Love the mobile feature. No more chasing for information about the customer. Addresses, phone numbers, email, etc are all a click away!

GL

Gerald L

03/07/23

5 out of 5

"Helpful for tracking project progress"

What do you like best about Pipeline CRM? Being able to see the progress of the project throughout the process. What do you dislike about Pipeline CRM?

JB

Jason B

03/07/23

4 out of 5

"Overall it has helped me to stay organized and focused."

What do you like best about Pipeline CRM? The layout of the pages in both the people and the deal sections of the software and their compatibility in working in and out of our client information seamlessly.

JB

Josef B

03/02/23

4.5 out of 5

"Best all Around CRM without having to completely learn a new system"

What do you like best about Pipeline CRM? It was easy to learn and Pick up from the beginning. What do you dislike about Pipeline CRM?

AD

Andrew D

03/01/23

5 out of 5

"Reliable communication via live chat"

What do you like best about Pipeline CRM? Very useful in sorting different leads for sales versus interested clients What do you dislike about Pipeline CRM?

RL

Ryan L

02/28/23

4.5 out of 5

"Pipeline - easy for everyone to use"

What do you like best about Pipeline CRM? The thing I like most about Pipeline is how easy it is to use. I've used other CRM's in the past and they can be more sophisticated than needs to be. Been using Pipeline for 8 years now and it will continue to be my go to CRM moving forward with any business I'm a part of.

DD

Dan D

02/28/23

4.5 out of 5

"Pipeline checked all of our boxes"

What do you like best about Pipeline CRM? The CRM was very flexible and we were able to make it fit the way we wanted to track and manage opportunities. What do you dislike about Pipeline CRM?

LN

Laurie N

10/21/22

5 out of 5

"Great smaller company with all the bells and whistles"

What do you like best about Pipeline CRM? I love that an actual person answers every call and can help or guide me every time without hesitation. They talk to you like a friend and know about your business because they actually care. They are constantly growing and changing with the times to add more features that are impactful in my business.

AU

Anonymous User

08/24/22

4.5 out of 5

"One of the emerging CRM platforms"

What do you like best about Pipeline CRM? Cloud-based solution, integration with the existing environment What do you dislike about Pipeline CRM?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].