Pipefy Reviews in May 2025: User Ratings, Pros & Cons

Managing processes efficiently

PROS & CONS What are the best aspects of this product? I love this tool because it's beginner-friendly and it helps us transition to a paperless company. I love how it can be integrated with various programs. What aspects are problematic or could work better? The app sometimes gets slow. I also don't like it that the billing only charges US dollars. What specific problems in your company were solved by this product? This one helps take control of your company's processes -- internal ...

Helpful even to non-programmers

PROS & CONS What are the best aspects of this product? This is a highly functional software that makes our jobs a lot easier because of its amazing features. I love the ready-made templates which can be duplicated when we need to create another workflow for other projects. Its design is user-friendly even to those who don't have prior knowledge of programming. What aspects are problematic or could work better? The process of integrating other software takes time. It actually took months ...

How Pipefy challenge me everyday

What do you like best? The power of transformation and innovation. How it can replace web services if we think logically or break our heads a little. The variety of process transformation options still surprises me today, and I see that I use the tool daily in order to get to know it as much as possible. So, features like triggering emails by clicking on an option, initial values ​​connecting cards, controlled triggering of emails with different possibilities. Finally, a world that ...

A very powerful tool for managers

What do you like best? The incredible flexibility to create your own process and the fantastical customer success interation. What do you dislike? There are some limitations in specifics features - but its not a really annoying problem. Recommendations to others considering the product: We tried lots of tools and techniques before Pipefy and once we found them we knew it was exactly what we needed. It really worths a try! What problems are you solving with the product? ...

Best tool to take projects out of paper!

What do you like best? Pipefy is a highly customizable tool that enables you to organize and control several processes that used to be out of the company's main software. What do you dislike? There's nothing that I dislike right now. What problems are you solving with the product? What benefits have you realized? Pipefy has been helping me to control a feedback process and give visibility to other team members that aren't in the frontline with customers.

Necessary Process Software

What do you like best? Easy to use. Easy to visualize process status. You can see where you are in a given data system - in this case in approving, verifying and storing certain information. Helps to eliminate errors where things can fall through the approval system. Archives information well outside of an email system. What do you dislike? Requires some training for people - and puts more reliance on people to follow the system. Need to have some one to maintain it - where instead ...

Pipefy Review

What do you like best? What I enjoy about Pipefy are the integration and the ability to track SLAs for state projects. The details of individual SLAs will of course vary depending on the type of services a customer requires—and the metrics used to measure how well the customer and provider are meeting -- is very esstenial. What do you dislike? I can't say that I have any dislikes about the product. What problems are you solving with the product? What benefits have you realized? ...

Simple, easy and objective

What do you like best? The flexibility and ease in building and automating my processes in a simple and objective way. All of our processes are in Pipefy. We were able to integrate company task management in one place. Os formulários públicos são sem dúvidas um grande diferencial do Pipefy. Por conta dele as interações com os solicitantes que não são membros da ferramenta ficou muito mais fácil. Não encontramos em outro software de gestão de processos função equivalente. What do ...

The most complete tool to improve processes and deliver changes!

What do you like best? Friendly features and the support team!. What do you dislike? Nothing, really nothing! There's nothing What problems are you solving with the product? What benefits have you realized? I'm solving a lot of process management's problems we used to have before adopting Pipefy as our workflow tool. We used to struggle a lot to identify our process status and manage our clients requests using just email or worksheets. Using a complete tool to manage and ...

Simple & Powerful solution.

What do you like best? Simple, Easy to use, great for collaboration.. most important it guides you towards your sales closing goals. Also excellent and immediate customer support. What do you dislike? All is great, good tool to include all client follow up information , have control, and go in straight line towards your sales goals. Recommendations to others considering the product: Coach and Train your staff in efficient sales processes and techniques, and how to coach ...