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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 81-90 out of 2966

JU

Jacob Udodov

03/10/24

5 out of 5

Amazing account executives (sales rep)

Amazing account executives (sales rep)! We contacted Andre more than 10 times during the last 2 weeks while implementing Pipedrive. And he did his job amazingly! Pipedrive is not an absolute winner as a platform, as it still misses some features (but it's the best option for us), but at the same time the Service their provide along with the platform is truly outstanding. I can say it after completing 5 demos with other platforms when choosing the best CRM for our use case.

MS

Mishel Shtivelberg

03/10/24

5 out of 5

Like the way how your managers provide…

Like the way how your managers provide information and assist during the test period. special thanks to André Augusto.

N

nautic29200

03/10/24

5 out of 5

So far so good

Date of experience: March 11, 2024

IR

Igal Roitman

03/06/24

5 out of 5

Joshua was great!

Joshua was great! Anwer all our questions and gave us real solutions. Thank you

R

Roberto

03/06/24

5 out of 5

Our Caio account is very professional…

Our Caio account is very professional and everything has gone very well. Good sales software

MR

Mr. Richard Bowen

03/04/24

5 out of 5

very intuitive system

very intuitive system

SK

Sinoea Kaabi

03/03/24

5 out of 5

Great Product and Customer Service

Very helpful customer service and support. They have answered all my support questions and also offered me a meeting session to go through the features they have.

AY

Alexey Yashkov /// Lazarus SIA

03/03/24

5 out of 5

Pipedrive is a Great tool for sales.

Pipedrive is a Great tool for sales. Made my life easier. One needs a bit of time to master it to enjoy smooth sailing after that.

DJ

Daniel Jankowski

02/29/24

5 out of 5

We had an excellent onboarding…

We had an excellent onboarding exprience, the pepole at pipedrive were superhelpful and we were able to import sll our data from our old system without any problem.

PS

Pedro Santos

02/29/24

5 out of 5

Support

Proactive contact but from a helping point of view and not overselling