9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 81-90 out of 3076
SI
Spraylat International Ltd
05/29/25
Modern User Friendly System
Orla has been great with all the questions we had during our trial and demonstrating to us what the system can do - we have a sales team very excited for this new, modern, user-friendly system! Thank you for all your help!
JB
John Bryant
05/29/25
Zachary went the extra mile.
It's was all good.
VV
Varnavsky Vladimir
05/29/25
I have used it in a few startups…
I have used it in a few startups already. Always a first choice
MJ
Maggie Jo
05/29/25
The platform truly understands user…
The platform truly understands user needsAfter evaluating multiple CRM platforms, I chose this one because it clearly demonstrates how much effort has gone into understanding and addressing client needs. Everything is built to make sales processes more efficient and intuitive. From the initial demo to implementation, Zack Phillips has been incredibly helpful and responsive—providing quick and effective solutions every step of the way. I'm very excited to start using the platform and ...
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A
Andres
05/28/25
Helpful
Helpful, attentive and prompt service from the business dev team
SP
Spike P
05/28/25
I really like Pipedrive
I really like Pipedrive. I used it many, many many years ago when it was essentially just a glorified trello board although it was still great at that time. Now, years later, it's awesome to see just how much progress has been made with regards to product development. Pipedrive has been a lifeline to our business in setting up a simple sales CRM that doesn't cost the earth. This plugs a gap in the market for SMEs that HubSpot and other entities do not cater to. Pipedrive is simple to use, ...
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MP
Meredith Pollard
05/27/25
After test driving multiple CRMs
After test driving multiple CRMs - this one hit all the marks - I really appreciate Mayara jumping in to help me and get a demo going quickly - she answered all my questions and concerns and really proved to me that piepdrive was the best solution for me
W
Weronika
05/26/25
Easy and intuitive CRM
I tested a few CRMs using their free trials, and out of all of them, Pipedrive was the one that really clicked with me. It’s super easy to use, very intuitive, and I didn’t need hours of training to understand how it works. What’s more, I could quickly show my teammates how to use it too, which made the whole onboarding process really smooth.What I like most is that I can see exactly what’s going on in our sales and client processes at any time. It helps me keep things organized, spot ...
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KW
Kacy Webster
05/22/25
Excellent Service
Excellent Service! John was timely, thorough and knowledgeable highlighting the features and benefits of the product. John also responded to questions I had quickly and was easy to arrange time with him. I appreciated that he listened to the needs of my business and gave me good food for thought!
JS
Jeff Schuppe
05/22/25
The demo was very thorough and adaptive…
The demo was very thorough and adaptive to what we wanted to see.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].