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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 71-80 out of 2966

MR

Michał Ruta

03/18/24

5 out of 5

price list is great.. but to expensive

price list is great, but not for us.. Professional Plan is to expensive.

SP

Sprout Production

03/17/24

5 out of 5

Best customer support ever in a CRM!

Date of experience: March 18, 2024

C

Charlotte

03/17/24

5 out of 5

Highly intuitive system with a great…

Highly intuitive system with a great support system to get you up and running.

A

Anders

03/17/24

5 out of 5

Smooth onboarding and technical…

Smooth onboarding and technical support. The overall experience converting from previous CRM to Pipedrive was smooth and I got the needed support regarding few technical questions I had.

TK

Timo Kulmala

03/14/24

5 out of 5

Excellent customer service and easy to…

Excellent customer service and easy to find tutorials to get your crm up and running.

BM

Brian Moore

03/14/24

5 out of 5

Pipedrive is a gamechanger

The app fits a lot of needs for our business and allows our sales process to be proactive instead of reactive. Our on-boarder/trainer Tai was knowledgeable and helpful.

NS

Niels Sonneveld

03/13/24

5 out of 5

Honest sales and good allround solution

Sales rep was honest and clear about her knowledge of the software and how she used it and what she did and didn't like. I think it's one of the more complete solutions on the market right now with a price that's actually affordable for small/medium companies.

KK

Kay Kay

03/13/24

5 out of 5

Very knowledgeable!

Date of experience: March 14, 2024

MW

Mr Wilkes

03/13/24

5 out of 5

Listened and answered all our silly…

Listened and answered all our silly questions. Very helpful

MS

Mishel Shtivelberg

03/10/24

5 out of 5

Like the way how your managers provide…

Like the way how your managers provide information and assist during the test period. special thanks to André Augusto.