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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 71-80 out of 3076

JM

Jānis Mirķis

06/03/25

5 out of 5

The engagement and willingness to…

The engagement and willingness to explain! Edward was exceptional consultant during our call! Very pleased to have such a personal touch and patience. #TeamEdward

F

Farrago

06/02/25

5 out of 5

André & Walid were both very helpful…

André & Walid were both very helpful getting me set-up. I couldn't honestly recommend Pipedrive more!

FA

Frederik Agergaard

06/02/25

5 out of 5

Best CRM system I have seen

Best CRM system I have seen, and so fare the support is god. I will recommend it to all small companies.

MG

Michael Glowacki

06/02/25

5 out of 5

Pipedrive experience for NGO

We've been looking for a CRM solution for NGO (located in Warsaw, Poland). We've made a market review and chose Pipedrive for it's intuitive approach, self-explanatory data importing features and clear screen design. We're just on the beginning of the journey, but so far, everything is just as we expected.

S

Sarah

06/02/25

5 out of 5

Garrett was very attentive and…

Garrett was very attentive and accommodating! Great person to be representing Pipedrive.

JF

Jason Fuller

06/02/25

5 out of 5

Finally found what I was looking for!

I had been looking to automate our sales process for about a year. Having looked at other products nothing was quite hitting the mark. Pipedrive offered a 2 week free trial and it was ticking all of the boxes that I was looking for. I genuinely enjoy working with it.

AZ

Ayman Ziad

05/31/25

5 out of 5

Sam's great at explaining Pipedrive…

Sam's great at explaining Pipedrive connected me with specialist and overall helpful

EL

Ethan Logsdon

05/30/25

5 out of 5

Works great for everything we need.

Works great for everything we need.

JF

Jenna Farrell

05/30/25

5 out of 5

Attention to detail, great listener, supportive, and proactive team!

The representative that I was matched with, John, was incredible - diligent, responsive, helpful, and flexible. My company required buy-in from many individuals, and John helped me greatly by accommodating scheduling requests, presenting clear and detailed information about Pipedrive's capabilities, and answering the many questions that came his way, 10/10 would work with him again.

I

Izzet

05/30/25

5 out of 5

Very good feedback from the team and…

Very good feedback from the team and they give proper follow up.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].