9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 61-70 out of 3076
A
ALZER
12/17/25
We benefited from the Pipedrive…
We benefited from the Pipedrive implementation program, which lasted 6 hours, and we would like to sincerely thank Mr. Walid Maireche for the outstanding quality of his support.From the very beginning, Walid demonstrated an excellent understanding of our business and a very sharp, logical grasp of our internal processes. What we particularly appreciated was his structured approach: he first asked us for a detailed overview of our company’s workflow in order to optimize the Pipedrive setup ...
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Y
Yasmmin
12/17/25
My experience with the Pipedrive team’s…
My experience with the Pipedrive team’s support was a key differentiator in choosing the platform. Of course, the functionality you offer is also excellent, and it will be a pleasure to have this partnership.
D
Djebril
12/16/25
Amazing customer service
Amazing experience with Gautier, full support on deploying the solution and more than helpful resolving issues!
P
Philippe
12/15/25
Great support during trial
Great support from Maryama during trial period.It helped us understand features logicWhen we required some customization, Walid was the perfect resource.
D
Dalene
12/14/25
Excellent Customer Service
We initially had a miscommunication regarding setup, but not due to anything on Pipedrive's side. Once we identified what we had done, the customer service team were quick to explain and give us instructions on what we needed to do...in fact, we gave them permission to see our webpage and they instructed us in real time. In addition, they contacted us again in a couple of days to insure everything was still on schedule.
SS
Steve. S
06/12/25
Brand new to CRM Apps
Brand new to CRM Apps. Had a zoom call with Shanice who has been very helpful since the beginning and have signed up to use Pipedrive as our main management tool platform.
DS
Dávid Szandtner
06/12/25
Easy to setup
Easy to setup, easy tu use.
SG
Scott Gingold
06/10/25
Bravo to Zachary Phillips!
I am still new to PipeDrive, so I cannot offer a fair evaluation yet. That said, I can rave about and highly endorse Zachary Phillips! Zachary provided a great demo and answered all of my questions before, during, and after the demo, including after "business hours." He is a true asset to PipeDrive and was a differentiator in my decision to sign up with them!
JH
John Harmon
06/09/25
Best CRM for SaaS Startup
We tested multiple CRMs and pipe drive was the best fit for our SaaS startup. We wanted a CRM that was cost effective and had integrations with other tools and platforms.
LD
Luke Dre
06/08/25
product is really good
product is really good, although sometimes it is hard with analytics to connect info from contacts and leads, deals to know the ROI of our marketing activities
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].