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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 51-60 out of 3076

TD

Tim Dugan

01/12/26

5 out of 5

Carolina Agostinho

Carolina Agostinho, our tech implementer and Eric Shacklette were fantastic! Eric help put us in touch with Carolina who went the extra mile in helping us import our data. Thank you!

SL

Sushma L

01/07/26

5 out of 5

Good CRM system with customisable…

Good CRM system with customisable pipelines.

RP

Rebecca P

01/05/26

5 out of 5

Clean, functional user experience

As an executive assistant for over a decade, I've used and trialed dozens of CRMs. Pipedrive gives me the cleanest interface and the most custom features at a great price-point. It's incredibly easy to set up, and the support is unmatched. One of the best user experiences I've ever had.

LR

Lisa Reagan

01/04/26

5 out of 5

Mayara was very informative and…

Mayara was very informative and helpful. We liked that your technologists designed the platform to be intuitive and simply designed.

CO

Chris O

01/04/26

5 out of 5

Very good onboarding and customer service

Very good onboarding and customer support. I really like the product and it is a lot better for what we are looking for than our last CRM.

TA

Torben Aagaard

01/03/26

5 out of 5

I received good guidance in the process…

I received good guidance in the process of testing and now I am a customer.

ST

Sébastien Tourteau

12/29/25

5 out of 5

Pipedrive is a powerful and easy-to-use…

Pipedrive is a powerful and easy-to-use CRM. As a manager, it allows me to closely monitor the sales pipeline. It has improved the sales discipline within my team by enabling them to better customize their deal records.

IF

Isotta Ferraro

12/22/25

5 out of 5

It's very simple and visual

It's very simple and visual, making it easy to understand to sales process. It helps track deals and keep everything organised.

J

Javier

12/21/25

5 out of 5

Happy Customer

As a new Pipedrive customer, I couldn’t be more satisfied with the service leading up to the sale and onboarding process. Zachary Phillips has been an outstanding representative—extremely helpful, knowledgeable, and professional throughout the entire experience. His training was absolutely on point and truly reaffirmed how easy and intuitive Pipedrive is to use.The platform allows you to be creative while still having everything you need in a CRM to manage your business effectively. The ...

Read more

FK

Furqan Khan

12/20/25

5 out of 5

Pipedrive is by far the best CRM…

Pipedrive is by far the best CRM experience we have had after experiencing many other CRMs. It is purpose built for organizations who want to build their own marketing systems while having the best in class technology and foundation at their disposal.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].