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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 51-60 out of 2966

KS

Khalid Shakil Azmi

04/02/24

5 out of 5

A very easy to use and intuitive CRM

Date of experience: April 02, 2024

KS

Khalid Shakil Azmi

04/02/24

5 out of 5

A very easy to use and intuitive CRM

Date of experience: April 02, 2024

MH

Max Humphreys

04/01/24

5 out of 5

Your account managers are responsive…

Your account managers are responsive and answer your questions promptly.

AJ

Alexandre JUVE

04/01/24

5 out of 5

easy to use for a small company

easy to use for a small company easy to implement for a good price

AJ

Alexandre JUVE

04/01/24

5 out of 5

easy to use for a small company

easy to use for a small company easy to implement for a good price

MR

Martin Rodriguez Villamil

04/01/24

5 out of 5

quick service and responses

quick service and responses by many team members

MH

Max Humphreys

04/01/24

5 out of 5

Your account managers are responsive…

Your account managers are responsive and answer your questions promptly.

EC

Emre Capoglu

04/01/24

5 out of 5

Our journey with Pipedrive unveiled a…

Our journey with Pipedrive unveiled a transformative approach to sales management, characterized by intuitive automation and remarkable customizability. It not only enhanced our operational efficiency but also empowered us with the agility to adapt to market changes, ensuring our strategy remains dynamic and results-driven.

SI

Squire Int

04/01/24

5 out of 5

Help page is very useful

By far, this is the solution that simple to get start and help page is very easy to understand, plus the short video clips helps a lot to understand.

EC

Emre Capoglu

04/01/24

5 out of 5

Our journey with Pipedrive unveiled a…

Our journey with Pipedrive unveiled a transformative approach to sales management, characterized by intuitive automation and remarkable customizability. It not only enhanced our operational efficiency but also empowered us with the agility to adapt to market changes, ensuring our strategy remains dynamic and results-driven.