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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 411-420 out of 2966

CA

Christopher Allen

04/26/23

5 out of 5

Pipedrive is both attractive and Intuitive

Pipedrive is both attractive and intuitive to use. Both of which are non-negotiable items for me. It has direct integrations with many key softwares and also can use Zapier for additional integrations which is awesome. I went through about 60 different free trials for CRMs before settling on Pipedrive. The cost, its feature set, and the ease of use are the primary reasons I decided to go with Pipedrive. I have received plenty of support even during the trial period.

H

Harmony

04/24/23

5 out of 5

Simple + Easy | Gets the Job Done

The attentiveness of Stephani and the personal demo provided were a great view into the CRM. It is very easy to use and straightforward. I was looking for a CRM that could offer project management but all of them were so customizable that it was overwhelming. Not with Pipedrive, though. Simple, easy, and great customer service!

CM

Curtis M

04/21/23

5 out of 5

"Easy CRM that give you what you need"

What do you like best about Pipedrive? The ease of use, no real learning curve. Just gives you what you need. What do you dislike about Pipedrive?

NS

Nehal Shah

04/19/23

5 out of 5

Great so far!

Just started using Pipedrive, but it is great so far. Doesn't need a lot of customization to get going, and has a good partnership with Linkmatch to sync LinkedIn messages. Easy to use interface for contacts, leads, and deals. I also haven't used the email automation yet, but it seems powerful.

ES

Ekkehard Schmider

04/19/23

5 out of 5

Nice and professional

Excellent reaction to all of my questions. Very nice person to talk to. Definitely to be recommended!

AS

Ashirwad S

04/19/23

5 out of 5

"Best Software for CRM"

What do you like best about Pipedrive? The best thing about pipedrive is It's User friendly UI. What do you dislike about Pipedrive?

EM

Edward McGovern

04/18/23

5 out of 5

Very easy to use and quick to manage

Very easy to use and quick to manage. We switched to Pipedrive and left Zendesk. Pipedrive is also way more cost-effective than most CRMs

TV

Tu visa latam

04/16/23

5 out of 5

I like the friendly interface

I like the friendly interface and the ease to set our own pipedrive guidelines and data analysis

VS

Vitalii Stolietov

04/14/23

5 out of 5

We've been using Pipedrive for a while…

We've been using Pipedrive for a while now, and I must say it has transformed the way my team manages sales. The visual sales pipeline makes it easy to track deals and prioritize tasks. Pipedrive's intuitive interface helps us stay organized and maintain strong customer relationships. The seamless integration with third-party apps streamlines our workflow, boosting efficiency. Moreover, Pipedrive's excellent customer support has been a standout feature. They are responsive, helpful (really, ...

Read more

M

Mathieu

04/13/23

5 out of 5

Pipedrive automations are very simple…

Pipedrive automations are very simple to use and it's include in an affordable price !

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].