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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 401-410 out of 2966

GD

Gregory Donovan

05/09/23

5 out of 5

Jennifer Lobo was excellent and one of…

Jennifer Lobo was excellent and one of the primary reasons we went with Pipedrive.

GD

Gregory Donovan

05/09/23

5 out of 5

Jennifer Lobo was excellent and one of…

Jennifer Lobo was excellent and one of the primary reasons we went with Pipedrive.

LT

Lisa To

05/07/23

5 out of 5

Garrett was very friendly and helpful…

Garrett was very friendly and helpful through the process

LT

Lisa To

05/07/23

5 out of 5

Garrett was very friendly and helpful…

Garrett was very friendly and helpful through the process

CS

Cristián Sulzer

05/04/23

5 out of 5

sale process was frictionless

Technical training for data uploading was very good

M

Mark

05/04/23

5 out of 5

Jennifer Lobo - Excellent Demo Experience

Jennifer was the deciding factor on my going with Pipedrive. She started out with her scripted demo, but quickly switched over to answering the specific questions I had about the product. I could tell she works with some tech-savvy people and some not-so-tech-savvy people, and she was able to communicate on a level that was just right for my needs. Her product knowledge was great and her ability to share that knowledge in a way that was easy to understand was impressive. She is an asset ...

Read more

M

Mark

05/04/23

5 out of 5

Jennifer Lobo - Excellent Demo Experience

Jennifer was the deciding factor on my going with Pipedrive. She started out with her scripted demo, but quickly switched over to answering the specific questions I had about the product. I could tell she works with some tech-savvy people and some not-so-tech-savvy people, and she was able to communicate on a level that was just right for my needs. Her product knowledge was great and her ability to share that knowledge in a way that was easy to understand was impressive. She is an asset ...

Read more

CS

Cristián Sulzer

05/04/23

5 out of 5

sale process was frictionless

Technical training for data uploading was very good

SM

Sonu M

05/03/23

5 out of 5

"Best CRM software in Business World"

What do you like best about Pipedrive? Pipedrive is a very powerful CRM for business with easy access for users, i am currently using this CRM and its help to manage leads and customer on daily basis.

SM

Sonu M

05/03/23

5 out of 5

"Best CRM software in Business World"

What do you like best about Pipedrive? Pipedrive is a very powerful CRM for business with easy access for users, i am currently using this CRM and its help to manage leads and customer on daily basis.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].