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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 391-400 out of 2966

F

Flying

05/14/23

5 out of 5

Great

Initially, we had doubts about proceeding with Pipedrive due to its overwhelming nature. However, the turning point for us was the invaluable assistance provided by our sales support advisor, Shanice. We arranged a meeting with her, during which she tailored Pipedrive to suit our specific requirements and demonstrated how to implement it in our business. Gradually, we developed a customized version of Pipedrive that perfectly aligns with our needs. Although we still have numerous questions, ...

Read more

LA

Laurent ADDE

05/14/23

5 out of 5

Great people at Pipedrive and great…

Great people at Pipedrive and great platform, very intuitive and lots of great features.

F

Flying

05/14/23

5 out of 5

Great

Initially, we had doubts about proceeding with Pipedrive due to its overwhelming nature. However, the turning point for us was the invaluable assistance provided by our sales support advisor, Shanice. We arranged a meeting with her, during which she tailored Pipedrive to suit our specific requirements and demonstrated how to implement it in our business. Gradually, we developed a customized version of Pipedrive that perfectly aligns with our needs. Although we still have numerous questions, ...

Read more

LA

Laurent ADDE

05/14/23

5 out of 5

Great people at Pipedrive and great…

Great people at Pipedrive and great platform, very intuitive and lots of great features.

RG

Reuben G

05/14/23

5 out of 5

Great trial period with a full demo…

Great trial period with a full demo from Jennifer Lobo who really explained all the features so well. I'm impressed so far and hope to continue using Pipedrive for a long time

RG

Reuben G

05/14/23

5 out of 5

Great trial period with a full demo…

Great trial period with a full demo from Jennifer Lobo who really explained all the features so well. I'm impressed so far and hope to continue using Pipedrive for a long time

MS

Mykola Shcherban

05/11/23

5 out of 5

Pipedrive is simple and clear

Pipedrive is simple and clear. And that's great! Actually, we preferred Pipedrive to Monday's CRM. Also, I liked this Email tracking feature that allows you to track openings and clickings of emails.

MS

Mykola Shcherban

05/11/23

5 out of 5

Pipedrive is simple and clear

Pipedrive is simple and clear. And that's great! Actually, we preferred Pipedrive to Monday's CRM. Also, I liked this Email tracking feature that allows you to track openings and clickings of emails.

C

Charles

05/11/23

5 out of 5

Excellent customer service

Efficient communication and proactive engagement for onboarding. Garrett Palmer and Pedro Matos have been very professional and provided excellent guidance and training to help us get up and running.

C

Charles

05/11/23

5 out of 5

Excellent customer service

Efficient communication and proactive engagement for onboarding. Garrett Palmer and Pedro Matos have been very professional and provided excellent guidance and training to help us get up and running.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].