9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 381-390 out of 3076
DH
Dustin Henderson
09/07/23
Stephani was responsive and supportive…
Stephani was responsive and supportive during our investigation into a CRM.
HW
Hijab Waseem
09/06/23
Joana was great
Joana was great, walked me through all the details and was super helpful on all calls or demos we had.
IG
Ivana Gagovic
09/05/23
Pipedrive support team is a true gem in today's world of bots
Each time I contact Pipedrive support team, I get amazed – not just by how competent they are, but also how kind, cooperative and willing to help they are. Their support (incl. account manager Ricardo and Mariana from the billing team) is a true gem in today's world of chatbots, automated interactions and incompetent support agents who are usually anything but helpful. Pipedrive as a CRM tool is great, but what makes it stand out from the competition are the people behind it.
IS
Igor Severo
09/05/23
Great!
So far, it attends what our company is looking for and the staff has been very supportive. Hope they keep up with the good work and the great communication.
AC
Antonio Cherubini
09/03/23
Great CRM with several tool
Pipedrive has several tools additional to the basic CRM The team was very responsive
CK
Caitlin Kitlas
09/03/23
I love Pipedrive
I love Pipedrive. It is the platform that really achieves what I need for our business. It allows me to to keep track of all my leads and contacts and see exactly where they are in my pipeline. I also like how it's affordable for a small business.
DF
Daniel Follonier
09/03/23
Pipedrive's support is the best I've…
Pipedrive's support is the best I've seen. They are realistic in their concern for your needs and will walk with you until you reach a solution. The technical team is patient and professional.
AF
Alex Farenik
08/31/23
My CRM choice
In my opinion, PipeDrive is one of the easiest to implement and native-friendly CRM’s you can get for just 15 bucks per month.
MH
Matt Holmes
08/31/23
Really appreciate the team
Really appreciate the team, lead by Garrett, for going above and beyond to hold our trial open while I was able to run it by the CEO. Pipedrive will grow with us as we grow.
MH
Mike Howard
08/31/23
Fabulous execution of a Product Offering
Stephani has a vast knowledge of her product. She provided insightful information via webinar, text and email that helped us make the decision. She was available and practices great follow up.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].