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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 361-370 out of 2966

CS

Commercial Sales Leader

06/13/23

5 out of 5

I enjoy how fluid the software is...

I enjoy how fluid the software is, other CRM's I've used are very linear in how the deals and follow ups are tracked, this platform allows the sales process to flow more organically, like a white board with post-it notes opposed to a chess board with limited moves. It's a great fit for salespeople that use their creative side in their sales process.

CS

Commercial Sales Leader

06/13/23

5 out of 5

I enjoy how fluid the software is...

I enjoy how fluid the software is, other CRM's I've used are very linear in how the deals and follow ups are tracked, this platform allows the sales process to flow more organically, like a white board with post-it notes opposed to a chess board with limited moves. It's a great fit for salespeople that use their creative side in their sales process.

Y

Yina

06/12/23

5 out of 5

Piperdrive is AMAZING

The ability to create deals from your e-mails. It is very user friendly and provide a nice streamline process.

Y

Yina

06/12/23

5 out of 5

Piperdrive is AMAZING

The ability to create deals from your e-mails. It is very user friendly and provide a nice streamline process.

AS

Andrew Sokolowski

06/12/23

5 out of 5

Pipedrive is S I M P L E

Pipedrive is S I M P L E, all of the other CRMs out there are a physics problem to solve. Love the ease of this, especially for small businesses.

AS

Andrew Sokolowski

06/12/23

5 out of 5

Pipedrive is S I M P L E

Pipedrive is S I M P L E, all of the other CRMs out there are a physics problem to solve. Love the ease of this, especially for small businesses.

K

KimmoL

06/11/23

5 out of 5

All things have gone great.

All things have gone great. Setting up online, importing data, fast contact from the company for short demo.

K

KimmoL

06/11/23

5 out of 5

All things have gone great.

All things have gone great. Setting up online, importing data, fast contact from the company for short demo.

JS

Jon Styer

06/08/23

5 out of 5

Garrett was helpful with my direct questions on Automations, Call/Text integrations, and email sequences.

Garrett was helpful with my direct questions. I have been using Pipedrive for a few weeks now and am working to make it more and more robust. I learned a good amount in our half our conversation.

JS

Jon Styer

06/08/23

5 out of 5

Garrett was helpful with my direct questions on Automations, Call/Text integrations, and email sequences.

Garrett was helpful with my direct questions. I have been using Pipedrive for a few weeks now and am working to make it more and more robust. I learned a good amount in our half our conversation.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].