9.6
Spot Score
Pipedrive Reviews in July 2026: User Ratings, Pros & Cons
Streamline your sales process and close more deals.
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Starts from $14 / user / month when monthly, also offers free forever plan
Pipedrive Reviews & Ratings
Spotsaas Editor’s POV
Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more
Pipedrive pros and cons
Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.
Customizable platform that adapts to specific organizational needs.
Clear, visual layout for tracking sales processes, deals, and project progression.
Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.
Some users find the system complex initially, requiring proper guidance and support for efficient use.
The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.
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Showing 361-370 out of 3076
CC
Cedric C
10/10/23
"Working in Pipedrive"
What do you like best about Pipedrive? The way it tracks your work flow and how it intergrates into IE. What do you dislike about Pipedrive?
DD
Dan Dass M
10/10/23
"Excellent support, easy analytics, easy workflow"
What do you like best about Pipedrive? Support was excellent throught the integration, contact data upload and management, it also have lots of documentation to help understand its workflow. Sotware is easy to use, offer automation, forcasting, intigrations and scalling capabilities. Overall a great tool.
JF
John Friedrich
10/08/23
My service Rep Bo Prater has provided…
My service Rep Bo Prater has provided exceptional service. He walked me through more sophisticated operations step by step until it worked perfectly.
GU
Govind U
10/06/23
"Using from last two years, fantastic"
What do you like best about Pipedrive? Using is simply good, UI is perfect, supportive staff, quick responses, kind request for work What do you dislike about Pipedrive?
J
Jason
10/05/23
Garrett was AWESOME!
Garrett was great in our search to change CRMs. I did a ton of research before even reaching out to the candidates and Garrett was nothing but informed, patient, and consultative. He never pushed and understood our time frames and needs. As a Sales Leader, I appreciate his sales tactics and the ones he chose not to use (the dreaded 'double tap' phone calls, insistent emails, etc.). I'm more than happy to recommend him to anyone looking. We're excited to get our conversion underway. Thanks ...
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BC
Bill Crane
10/02/23
Pipedrive is one of the easiest CRMs…
Pipedrive is one of the easiest CRMs you will come across, it follows the sales process and can be customized to your sales process. The product is the best and the service is exceptional, the pipedrive team is there to help you succeed.
B
Brenden
10/02/23
Joana was extremely responsive and…
Joana was extremely responsive and provided all the information that I needed to help me make my decision on choosing Pipedrive over our current CRM. Furthermore, the customer support and onboarding assistance has been great so far. Neave was able to answer my questions and provide help with using Pipedrive that my previous CRM was just unable to. I also appreciate how clean the UI/UX of Pipedrive, it is incredibly simple to get into and use.
RW
RB Warehouse
10/01/23
Excellent Customer Service!
Excellent Customer Service! I tried to get help from the chatbot, but I couldn't make it understand my question. I ended up emailing my implementation person at Pipedrive and receiving personalized help right away. Both Joana and Spencer went above and beyond and were very patient with me.
AM
Ahmed Mohammed
09/30/23
Efficiency meets systematization
pipedrive is an efficient and smart tool that standardizes and automates the daily sales tasks and especially the "busy work". With Pipedrive we were able to systematize our newly founded company within a few days
MM
Manu Mohan
09/28/23
Exceptional CRM Experience with PipeDrive
I had the pleasure of working with Agent Shanice while exploring PipeDrive, and I must say, she was exceptionally helpful throughout the entire process. Her expertise and willingness to address my questions and concerns made the experience a breeze. As for the software itself, I found PipeDrive's features to be perfect for the price point. It offers an impressive array of tools and capabilities for managing customer relationships, tracking leads, and streamlining sales processes. The value ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].