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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 331-340 out of 2966

QU

Quentin U

07/13/23

5 out of 5

"The best Salesforce alternative by far"

What do you like best about Pipedrive? You don't need professional services or having 1 sales ops to be able to set things up, automate your prospection and your sales pipeline.

QU

Quentin U

07/13/23

5 out of 5

"The best Salesforce alternative by far"

What do you like best about Pipedrive? You don't need professional services or having 1 sales ops to be able to set things up, automate your prospection and your sales pipeline.

CM

Criselle Martillano

07/11/23

5 out of 5

Easy peasy CRM

It's easy to use, and easy to learn on your own. Importing lists is a breeze! I also love the group emailing feature and the automation - it saves you a ton of time

YD

Yvan Digon

07/11/23

5 out of 5

The tool you didn't know you need as a sales person

Pipedrive is the precious tool you didn't know you needed. You can archive your prospect, organize yourself, have an overview of your sales performance, and check your team's doing. The UX is extremely well made. There are many integration possibilities. The pricing is really fair for what it's worth. I recommend it at 1000 %.

YD

Yvan Digon

07/11/23

5 out of 5

The tool you didn't know you need as a sales person

Pipedrive is the precious tool you didn't know you needed. You can archive your prospect, organize yourself, have an overview of your sales performance, and check your team's doing. The UX is extremely well made. There are many integration possibilities. The pricing is really fair for what it's worth. I recommend it at 1000 %.

CM

Criselle Martillano

07/11/23

5 out of 5

Easy peasy CRM

It's easy to use, and easy to learn on your own. Importing lists is a breeze! I also love the group emailing feature and the automation - it saves you a ton of time

JM

José Maria Brunoro

07/10/23

5 out of 5

Pipedrive provides an exc

Pipedrive provides an exceptional user experience with its intuitive interface, comprehensive pipeline management, seamless integrations, powerful analytics, and excellent customer support. It streamlines sales processes, enhances productivity, and drives success.

JM

José Maria Brunoro

07/10/23

5 out of 5

Pipedrive provides an exc

Pipedrive provides an exceptional user experience with its intuitive interface, comprehensive pipeline management, seamless integrations, powerful analytics, and excellent customer support. It streamlines sales processes, enhances productivity, and drives success.

K

Katherine

07/09/23

5 out of 5

Transitioning to Pipedrive has been…

Transitioning to Pipedrive has been awesome! We are happy with all the new functionality and especially the email templates add-on!

K

Katherine

07/09/23

5 out of 5

Transitioning to Pipedrive has been…

Transitioning to Pipedrive has been awesome! We are happy with all the new functionality and especially the email templates add-on!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].