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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 321-330 out of 2966

M

Matthias

07/19/23

5 out of 5

Pipedrive ramp up

Getting started with Pipedrive is quite easy. Most functionality is straight forward and needs no explanation. We had some technical issues. Support was very quick, friendly and solved the problems in short time.

M

Matthias

07/19/23

5 out of 5

Pipedrive ramp up

Getting started with Pipedrive is quite easy. Most functionality is straight forward and needs no explanation. We had some technical issues. Support was very quick, friendly and solved the problems in short time.

KL

Karen Long

07/18/23

5 out of 5

Phenomenal CSM!

Our Pipedrive CSM is absolutely phenomenal! She so very patiently walked through and tested each of our automations and addressed another one of our issues with great urgency which was greatly appreciated. Pipedrive has always provided amazing customer service!

KL

Karen Long

07/18/23

5 out of 5

Phenomenal CSM!

Our Pipedrive CSM is absolutely phenomenal! She so very patiently walked through and tested each of our automations and addressed another one of our issues with great urgency which was greatly appreciated. Pipedrive has always provided amazing customer service!

JR

Johnathan Rodarte

07/17/23

5 out of 5

It Rocks!

I started using Pipedrive for my company 3 weeks ago and I love it. I feel like there are so many tools and way to organize data and pipelines. Definitely a great tool!

JR

Johnathan Rodarte

07/17/23

5 out of 5

It Rocks!

I started using Pipedrive for my company 3 weeks ago and I love it. I feel like there are so many tools and way to organize data and pipelines. Definitely a great tool!

YM

Youssef Moin

07/13/23

5 out of 5

Easy to use

The system is easy and good to use

MJ

Marie Joy

07/13/23

5 out of 5

Very powerful & useful CRM

Very powerful & useful CRM. Easy to navigate and support is great especially onboarding session with Joana Leite!

YM

Youssef Moin

07/13/23

5 out of 5

Easy to use

The system is easy and good to use

MJ

Marie Joy

07/13/23

5 out of 5

Very powerful & useful CRM

Very powerful & useful CRM. Easy to navigate and support is great especially onboarding session with Joana Leite!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].