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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 301-310 out of 2966

PG

Patrick Goddard

08/08/23

5 out of 5

Kudos and thanks to Jennifer Hardy!

Jennifer Hardy has been a true asset to us in setting up and maximizing Pioneer Eclipse's productivity with Pipedrive as a tool - we wouldn't be getting nearly what we are out of it without her. I manage the largest team using the system at Pioneer and Jennifer was instrumental in the initial setup and ongoing work to get more and better information jnto and out of Pipedrive which has helped transform our ability to understand our sales cycle and opportunities. Jennifer knows the tool well ...

Read more

ZT

Zach Thomas

08/08/23

5 out of 5

Great Customer Support

Pipedrive is a great CRM but their customer support and customer success team is even better! Our Customer Succes Manager, Bo Prater, is very knowledgeable, provides insightful guidance, and is great at quickly communicating whenever we are in need.

PG

Patrick Goddard

08/08/23

5 out of 5

Kudos and thanks to Jennifer Hardy!

Jennifer Hardy has been a true asset to us in setting up and maximizing Pioneer Eclipse's productivity with Pipedrive as a tool - we wouldn't be getting nearly what we are out of it without her. I manage the largest team using the system at Pioneer and Jennifer was instrumental in the initial setup and ongoing work to get more and better information jnto and out of Pipedrive which has helped transform our ability to understand our sales cycle and opportunities. Jennifer knows the tool well ...

Read more

ZT

Zach Thomas

08/08/23

5 out of 5

Great Customer Support

Pipedrive is a great CRM but their customer support and customer success team is even better! Our Customer Succes Manager, Bo Prater, is very knowledgeable, provides insightful guidance, and is great at quickly communicating whenever we are in need.

FL

Frank Lantz

08/03/23

5 out of 5

Pipedrive CRM is a game-changer

Pipedrive CRM is a game-changer! It effortlessly streamlines our contact and lead management, boosting productivity and driving better results. Highly recommend! 🚀🌟

FL

Frank Lantz

08/03/23

5 out of 5

Pipedrive CRM is a game-changer

Pipedrive CRM is a game-changer! It effortlessly streamlines our contact and lead management, boosting productivity and driving better results. Highly recommend! 🚀🌟

AL

Alex Lockwood

08/02/23

5 out of 5

Onboarding with Bo

Bo (Prater) has made learning and onboarding to Pipedrive an excellent experience for me as the CRM Admin and my sales team. He's thorough and knowledgeable, and if he doesn't know the answer he's super resourceful in finding an answer/solution to my questions. Having Bo as a partner has made my job way easier and he's helped to make me look like a champion to my company

L

Luca

08/02/23

5 out of 5

Pipedrive has simplified the sales…

Pipedrive has simplified the sales process. In my opinion, it is the ultimate solution. It's easy and intuitive, and has everything you're looking for in the right place.

AL

Alex Lockwood

08/02/23

5 out of 5

Onboarding with Bo

Bo (Prater) has made learning and onboarding to Pipedrive an excellent experience for me as the CRM Admin and my sales team. He's thorough and knowledgeable, and if he doesn't know the answer he's super resourceful in finding an answer/solution to my questions. Having Bo as a partner has made my job way easier and he's helped to make me look like a champion to my company

L

Luca

08/02/23

5 out of 5

Pipedrive has simplified the sales…

Pipedrive has simplified the sales process. In my opinion, it is the ultimate solution. It's easy and intuitive, and has everything you're looking for in the right place.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].