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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 3071-3076 out of 3076

D

Dave

01/01/70

5 out of 5

Excellent CRM

Excellent CRM, easy to use and navigate. Also excellent support when needed. Highly recommend Pipedrive!!

ST

S Tzekov

01/01/70

5 out of 5

Very easy way to manage any given…

Very easy way to manage any given pipeline; the platform is user friendly and does not require PHD to navigate it. The staff are ultra supportive.

EU

eBaoTech UK ltd

01/01/70

5 out of 5

Best I've used and I am a sales guy…

Best CRM I've used and I am a sales guy that used to sell CRM systems to banks. I have used Pipedrive to run one software sales business and set up another. Its easy use, good mobile app, highly customisable and u sense they are actively/constantly improve it rather than just milk subscriptions for a stagnant product. Often the improvements are not incremental tweaks but big additions of functionality plus, there is the extensibility via the 'Integrations'. Pricing generally and the quality ...

Read more

LC

Laurence Clarke

01/01/70

5 out of 5

flexible and easy to use

Much easier to use than our old crm Microsoft dynamics and we have managed to adapt it to work for our internal systems as well as our sales side. Been a great support to our business. Highly recommend it.

DC

Daniel Claudio

01/01/70

5 out of 5

Pipe drive is much more user friendly…

Pipe drive is much more user friendly then sales force- at one click I get get a snapshot of my business. This helps me stay focused on the deals that are moving and follow up with ones that may need more work. It would be helpful to have some kind of integrated software for capturing business card information. Also maybe something that could run tandem with LinkedIn. But I love the personalization you get from using Pipedrive you set your Pipedrive to suit the needs of the business I would ...

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VG

Victor Gabuardi

01/01/70

5 out of 5

Easy to use

Easy to use. Lots of automated features. Great value

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].