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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 3051-3060 out of 3076

EH

Emma Harper

01/01/70

4 out of 5

Not easy to learn- but once you get the…

Not easy to learn- but once you get the hang of it its a very powerful tool!! would recommend

R

Rebecca

01/01/70

4 out of 5

Simple and Customizable

It is a great system fro tracking sales efforts by way of stages, activities, and much more. Features are always being updated with new ones introduced as soon as they are available without the need for lengthy downtime. Being on the cloud, Pipedrive can be accessed from both computer and phone app anywhere in the world. Another great thing is how easy it is to add custom fields, filters, etc.

LP

Leonidas Papoulakis

01/01/70

4 out of 5

Very good experience for the past 2…

Very good experience for the past 2 years, where i use them!

M

Michaela

01/01/70

4 out of 5

Overall this site is great!

Overall this site is great! So far there have been no problems with navigation and if I did have an issue, my coworkers or myself just figured it out. Pretty simple! I will continue to use this site for quite some time. Thank you.

RM

Ryan Mulhern

01/01/70

4 out of 5

It has been awesome to my work flow

It has been awesome to my work flow. They have so many filters to tailor to your work flow. At times seems like a lot and need to watch a tutorial or ask for help to understand the filters and how to edit and adjust them. Would like the wording on the filters to be dumbed down, some of my other co- workers who use Pipedrive say the same and we have to figure out how to organize a new filter to find leads and production from a referral partner. But we love it

AW

Aaron W

01/01/70

4 out of 5

Good CRM, Highly recommend it.

Good program, easy to use and the app is very simple. Integration is easy, and we are able to use it with anything we want. Set up was quick, and modifying to our sales process was simple. The variety of set-ups and views makes it easy for each of our staff to use to their preference with out missing a beat. We do run into search issues from time to time, and maintenance does interfere, but it is a good program and we are glad we found it.

JW

Jordan Walker

01/01/70

4 out of 5

Pipedrive is solid

Pipedrive is a really good sales tool that allows me to create and manage my own pipeline. The ability to move deals in and out, create target closing dates, financial reporting and see what's happening on the activity side is solid.It lacks a little bit on some of the other reporting side, however. An example is not being able to report or segregate lists based on anything customizable (i.e. lead source, referral source, etc which hurts when I try and figure out which lead source brings in ...

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JF

Jason Fehr

01/01/70

4 out of 5

Customer Relationships

Pipedrive keeps me up to date on touch points with all of my customers and I believe that is the most important part of a CRM.

SV

Steve Van Aller

01/01/70

5 out of 5

I love and use this product all day

I love and use this product all day. As a mortgage broker, this is the best solution I have found to track and stay on top of 30 loans at the same time.

TP

Theo Palmer

01/01/70

5 out of 5

Very good service

Very good service

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].