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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 3031-3040 out of 3076

P

PW

01/01/70

5 out of 5

Give the team ownership of the KPIs

love it. the most awesome way to set prioritized KPIs, track performance by giving the team ownership of the information.

LR

L Robinson

01/01/70

5 out of 5

I love Pipedrive

I love Pipedrive. As a B2B sales and marketing expert I have used many CRM's over the last 30 years and Pipedrive is by far my favourite. It's easy to use, intuitive and easily shaped to my needs. I loved it so much I have become a partner and now promote it's use to all of my clients, who also love it. I wouldn't recommend any other CRM software above Pipedrive.

CA

Courtney A

01/01/70

5 out of 5

Pipedrive has been an absolute…

Pipedrive has been an absolute lifesaver! It has made keeping up with my clients almost effortless, helps me ensure I keep up with all my upcoming tasks, and that I focus on continuing to drive sales.

MS

Maddie Senkosky

01/01/70

5 out of 5

Helps me stay on top of my…

Helps me stay on top of my relationships with gym members!

AM

Alex Mashkin

01/01/70

5 out of 5

Best CRM I've ever tried

Pipedrive has been an amazing tool in helping me organize my business the way I want. Most favorite features are the ability to customize everything I want, the automation and their customer service. They listen to their customers and make changes and add features based on customer feedback! Fantastic tool!

MB

Mike Brenhaug

01/01/70

5 out of 5

Pipedrive is the best CRM system available

Pipedrive is the best CRM system. I've tried several others and Pipedrive is the best and the only one I recommend for all my agents and clients. As a business coach helping clients increase their sales I always look to an effective CRM system solution and always recommend Pipedrive. 1. Intuitive and easy to use for any salesperson to learn. No technical skills needed.2. Extremely customizable and flexible to meet any business needs. 3. Integration and automation features save you time and ...

Read more

LC

Lynn Cornwell

01/01/70

5 out of 5

I think Pipedrive does a great job of…

I think Pipedrive does a great job of keeping track of my client information, activity and follow up! It's easy to use and my main resource!

JG

Jonathan G.

01/01/70

5 out of 5

Pipedrive has helped me to achieve dramatic year-on-year increases in deals closed

Pipedrive has been game changing for me. A couple years ago I made a commitment to prospecting and keeping my pipe full. Pipedrive is the tool that's enabled that commitment. My deals-closed numbers are up strongly two years running now. Actually, they are up five years running, but the most recent two years show particularly dramatic increases in each year, and that's thanks in part to Pipedrive and how it's helped me to stay on top of larger number of deals than I could otherwise ...

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AB

Adam Bolt

01/01/70

5 out of 5

We have implemented multiple CRM…

We have implemented multiple CRM applications. Pipedrive has an easy interface and is perfect for what our company needs. Highly recommend this CRM to every company.

S

Shari

01/01/70

5 out of 5

Easy to use. Intuitive.

Easy to use. Intuitive. Great way to keep track of customers, follow ups, sales, emails, next steps & more. Good customer service. Perfect for my small business needs.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].