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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 3021-3030 out of 3076

BK

Bill Koenen

01/01/70

5 out of 5

Easy to use and easy to set up

Easy to use and easy to set up. I love the ability to customize to the way I sell. Hands down it beats anything else I have used in the past.

SW

S Wooten

01/01/70

5 out of 5

Exception ease and full featured value

Tried many CRM products and Pipedrive provides the greatest ease, full features and highest value for my needs.

HN

Harry Norman

01/01/70

5 out of 5

Love Pipedrive

Love Pipedrive - its a dynamic and constantly improving CRM that is essential to our business

JM

Jay McCooeye

01/01/70

5 out of 5

Pipedrive is really user friendly

Pipedrive is really user friendly. I don't have any frustrations with the layout or functionality.

S

Shyam

01/01/70

5 out of 5

Easy to use and configure

Easy to use and configure. Even for new employees they get around the features pretty quickly. Thanks team!

G

GeneS

01/01/70

5 out of 5

System does a great job at CRM…

System does a great job at CRM functionality. It seems well-thought out and the features make sense. Customer service is really strong and are capable of answering all questions...typically go beyond what you expect. Very friendly too!

SP

Shannon Pineau

01/01/70

5 out of 5

Excellent, Comprehensive (yet simple) Sales Platform!

I have used PipeDrive for almost 3 years now and I love it. It is very user friendly - allowing me to create all my own sales milestones and move my leads through them. It is definitely the simplicity that I like the most. I can see at a glance where I am at with all of my leads and I can easily set reminders to accomplish what I need to to move them through the next step of the sales process. I tried this platform on a recommendation from a colleague and now I am offering my own ...

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RW

Ryan Weekes

01/01/70

5 out of 5

Pipe drive was the easiest to lean

Pipe drive was the easiest to lean how to use when first evaluating CRM software. It's customization make it very easy to configure for many different businesses. The support is very responsive. I would highly recommend.

RM

Rich Macar

01/01/70

5 out of 5

Pipedrive is the first crm that…

Pipedrive is the first crm that actually easier satisfies my small company needs, with big company type options. We are thrilled with the pipelines, lead booster integrations with our website as well as google email integration. Pipedrive is terrific!!

AP

Avash Pardhootman

01/01/70

5 out of 5

Really great user experience and has…

Really great user experience and has integrations with most apps out there.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].