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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3106 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 3011-3020 out of 3076

SR

Sharon Rexrode

01/01/70

5 out of 5

Coaching and Mentoring with ease

Easy to not only keep up with my accounts but, as a sales manager, it makes it easy to see successes or lost sales of my sales team. By keeping up with what's going on, I am able to coach and mentor as needed to build my team to continued success.

PS

Pierre Simard

01/01/70

5 out of 5

Moi j'adore ce CRM !

PipeDrive nous permet d'être organisés et efficaces dans nos efforts de développement. C'est facile de travailler en équipe au besoin et les rapports sont excellents pour gérer l'ensemble. L'équipe service clientèle est très réactive et sympathique !

KC

Karina Coronel

01/01/70

5 out of 5

This solution is easy to us.

This solution is easy to us.You can export data to make a customizable analysis according to your needs. The support is great. You can follow up your deals following your own process. PD helps to analyze your Sales team and also to follow up the work done.

RA

Raheel Akhtar

01/01/70

5 out of 5

Pipedrive helped me to visually monitor…

Pipedrive helped me to visually monitor and enhance my Sales pipeline. Their number of applications integrations also helped to automate the process and communication throughout the sales team and other stake holders

KB

Karl Bimshas

01/01/70

5 out of 5

I've used a lot of different CRM's over…

I've used a lot of different CRM's over the years. My favorite has been Pipedrive. Not only is it feature-rich with things that are important to me, like my sales pipeline, but it is activity-based. Meaning, the system regularly prompts you for next actions. This is crucial for keeping track of deals and customer relationships.

KH

Katharine Hadow

01/01/70

5 out of 5

Price, quality AND service

You know the expression "Price, quality, service--pick two out of three?" Pipedrive actually gives you all three.Considering how budget-friendly Pipedrive is, you might expect reliable but basic product. In fact, you'll be amazed at the rich variety of ways to track your contacts.It's easy to learn, flexible, and when you run into an issue, support responds quickly. Definitely recommend.

SL

Scott Lovelace

01/01/70

5 out of 5

Pipedrive's platform is awesome

Pipedrive's platform is awesome, but it's really the customer support that makes it such an incredible value! Awesome support & responsiveness.

JS

Jon Sigler

01/01/70

5 out of 5

Simple easy

Simple easy, visual.There are countless CRM's out there from simple address books to complex systems that automatically do this or that that need a Phd to set up. Pipedrive for me is perfect. it is simple, and gives me a visual reminder of where each sale is at, since the whole goal is to get them to the finish line. An item on a to do list doesn't always convey how close we are to a sale.

MB

Marleen Branham

01/01/70

5 out of 5

Pipedrive holds everything together

Pipedrive holds everything together. Emails, notes, different views to see information; everyone can tell what is going on, all in one app!

SE

Seth Erickson

01/01/70

5 out of 5

The BEST CRM hands down!

Pipedrive is one of the most well-built pieces of software I've ever worked with. It's clear, easy to use, and customizable to the hilt. We use Pipedrive in our company and I love it so much I pretty much tell anyone who's looking for a CRM to give it a try.On top of all that, it's reasonably priced and they continue to make intuitive updates to the software.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].