Pipedrive Reviews in September 2026: User Ratings, Pros & Cons

Super helpful for tracking updates, general info, and emails from clients.

What do you like best? It's super simple to use and customize to your liking. The UI is really smooth and fluid, and everything saves and updates without needing to refresh the page. What do you dislike? Sometimes I run into bugs where I'm not able to edit fields or add notes, or even find certain deals. Usually after a couple times of refreshing, this is fixed. What business problems are you solving with the product? What benefits have you realized? Our entire team can keep track ...

Great CRM, very visual content and drastically improves organization.

What do you like best? I love being able to see clients in a "pipeline" from the first sales call all the way to a recurring customer. What do you dislike? You have to pay for each additional user in the system. What business problems are you solving with the product? What benefits have you realized? Helps keep track of communication, especially useful in a large sales team to ensure we aren't being repetitive. We also have integrated into it for reporting and outsourcing. It's nice ...

Excellent core functionality for sales pipeline management.

What do you like best? My Sales team picked it up with no training within 48 hours - and have continued to use it to great effect. What do you dislike? Reports and filters are a bit one-dimensional. Would love a combined Deals/Products view! What business problems are you solving with the product? What benefits have you realized? Previously I had poor to no visibility of sales pipelines and progress except for the dreaded spreadsheet. Pipedrive allows continuous reporting and ...

Pipedrive

What do you like best? Effective interface, looks nice, works nice. What do you dislike? Deal creation date can not be changed. Off line option not yet there(? What business problems are you solving with the product? What benefits have you realized? Geotagging which was resolved perfectly even within trail period!

Not Enough Differentiation to Be Worthwhile

What do you like best? Pipedrive CRM is a traditional CRM with Accounts, Opportunities, and Contacts. It's only a worthwhile solution for companies that are managing a very small number of deals and work in very small teams. The one "advantage" or differentiation for Pipedrive is that the interface is heavily drag and drop. As opposed, to setting the "Stage" in SFDC, you drag deals to different stages and Pipedrive helps you visualize your deals better. What do you dislike? It's a very ...

I am a corporate recruiter

I am a corporate recruiter. I love pipedrive as it manages my recruiting pipeline for me and the automation feature is incredible.I never miss an appointment, I never lose contact information, and on one page, i can see exactly what i need to do today.Best tool ever --

Pipedrive: Excellent CRM for the Sales Professional.

As a sales professional with experience with a diverse array of CRM's, including, but not limited to: ACT! (various versions, Rumple, FedLink, CoPilot and others, Pipedrive is the perfect one for my current role. One of its many strengths is that it offers not only the highlight reel of all current "activity" of any "deals" (to use Pipedrive terms, you're working on, along with what stage of your (fully customizable pipeline. I also love that it offers the option to input the sales ...

We have grown with Pipedrive not just…

We have grown with Pipedrive not just sales wise but organising and repeat works.Simple to add and remove seats as staff ebb and flo.The support team at Pipedrive are great if something does go awry.The Pipedrive team are always working on and adding new features. Integrated emails is such a time saver and ensures that we provide a consistent service with standardised emails, forms and processes for our customers.

Providing a structure for my marketing

I have only recently had to play a serious role in marketing and I am sure I am not getting the full benefit from Pipedrive. However the benefits for me are1 it provides a structured approach for me to maintain a record of where I am at with each client.2 It reminds me to follow up on the important clients I don't want red in all the columns3. I am starting to accept that I can't expect everyone to buy my product and it is OK to drop off contacts after a period.of non responsiveness.4. I am ...

I first found "Wunderlist

I first found "Wunderlist", and then "Trello", and now I can't stop talking about Pipedrive. A mix of a customizable task list, a customizable workflow, and a customizable database, Pipedrive doesn't stop there. The Pipedrive Marketplace allows me to link the data in my CRM and automate tedious tasks that steal me away from talking with potential customers. As my sales team adds data to Pipedrive every day, I can easily filter individual or team progress in relation to one deal, or various ...