Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Super helpful for tracking updates, general info, and emails from clients.

What do you like best? It's super simple to use and customize to your liking. The UI is really smooth and fluid, and everything saves and updates without needing to refresh the page. What do you dislike? Sometimes I run into bugs where I'm not able to edit fields or add notes, or even find certain deals. Usually after a couple times of refreshing, this is fixed. What business problems are you solving with the product? What benefits have you realized? Our entire team can keep track ...

Great CRM, very visual content and drastically improves organization.

What do you like best? I love being able to see clients in a "pipeline" from the first sales call all the way to a recurring customer. What do you dislike? You have to pay for each additional user in the system. What business problems are you solving with the product? What benefits have you realized? Helps keep track of communication, especially useful in a large sales team to ensure we aren't being repetitive. We also have integrated into it for reporting and outsourcing. It's nice ...

Excellent core functionality for sales pipeline management.

What do you like best? My Sales team picked it up with no training within 48 hours - and have continued to use it to great effect. What do you dislike? Reports and filters are a bit one-dimensional. Would love a combined Deals/Products view! What business problems are you solving with the product? What benefits have you realized? Previously I had poor to no visibility of sales pipelines and progress except for the dreaded spreadsheet. Pipedrive allows continuous reporting and ...

Pipedrive

What do you like best? Effective interface, looks nice, works nice. What do you dislike? Deal creation date can not be changed. Off line option not yet there(? What business problems are you solving with the product? What benefits have you realized? Geotagging which was resolved perfectly even within trail period!

Not Enough Differentiation to Be Worthwhile

What do you like best? Pipedrive CRM is a traditional CRM with Accounts, Opportunities, and Contacts. It's only a worthwhile solution for companies that are managing a very small number of deals and work in very small teams. The one "advantage" or differentiation for Pipedrive is that the interface is heavily drag and drop. As opposed, to setting the "Stage" in SFDC, you drag deals to different stages and Pipedrive helps you visualize your deals better. What do you dislike? It's a very ...

The Impact of Pipedrive

Pipedrive has assisted our small multi national Sales Team track all our deals on the table, update activities and help remind ourselves of pending work related to each deal. It has been an amazing Tool that we link to a Live dashboard that gives all of us an updated, real and current status of where we stand at any point in our year.

Easy to use

Easy to use. Lots of automated features. Great value

Pipe drive is much more user friendly…

Pipe drive is much more user friendly then sales force- at one click I get get a snapshot of my business. This helps me stay focused on the deals that are moving and follow up with ones that may need more work. It would be helpful to have some kind of integrated software for capturing business card information. Also maybe something that could run tandem with LinkedIn. But I love the personalization you get from using Pipedrive you set your Pipedrive to suit the needs of the business I would ...

flexible and easy to use

Much easier to use than our old crm Microsoft dynamics and we have managed to adapt it to work for our internal systems as well as our sales side. Been a great support to our business. Highly recommend it.

Best I've used and I am a sales guy…

Best CRM I've used and I am a sales guy that used to sell CRM systems to banks. I have used Pipedrive to run one software sales business and set up another. Its easy use, good mobile app, highly customisable and u sense they are actively/constantly improve it rather than just milk subscriptions for a stagnant product. Often the improvements are not incremental tweaks but big additions of functionality plus, there is the extensibility via the 'Integrations'. Pricing generally and the quality ...