NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo

9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

Add to compare

Starts from $14 / user / month when monthly, also offers free forever plan

Start Free Trial

Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2961-2970 out of 3076

AJ

Arkadi J.

10/22/15

4 out of 5

Good for small teams selling products

What do you like best? task-management with pipedrive rocks. you can or UX-wise must always schedule the next activity What do you dislike? i can't customize deals for different pipelines. i have one type of deal for the whole organization. i also can't have a non-monetary deal value. if i change the pipeline view to the list view i can't filter properly by pipelines. i wanna see the deals from one pipeline, not all Recommendations to others considering the product not a ...

Read more

LA

Leo A.

10/22/15

4 out of 5

Business Development Engineering Manager

What do you like best? The ease and simplicity I learnt to drive it in the trial period. What do you dislike? There is no printing on any of the screen and reports . Recommendations to others considering the product If it could be interactive with linkedin it would be more powerful. What business problems are you solving with the product? What benefits have you realized? We have addresses potential customer lead processing which the company has never had before.

BD

Brandon D.

10/22/15

4 out of 5

You have been missing out...

What do you like best? Ease of use, technical and customer support, the forgiving nature of fixing mistakes, the introductory videos. What do you dislike? Lack of customization by non admin users, lack of display choices. Recommendations to others considering the product Pipedrive isn't for everyone. Just those that want to succeed with What business problems are you solving with the product? What benefits have you realized? Being relatively new to the company I simply cannot ...

Read more

KT

Ken T.

09/15/15

4 out of 5

Just what we needed

What do you like best? The ease of use is what we need. As great as some people in our organization are at what they do, technology is not their forte and this is about as point and click as you can get What do you dislike? As flexible as it is, our organization had to do a little creative thinking to get the system to align with our processes. While not 100% perfect, it is still VERY workable and much better than anything else we have tried What business problems are you solving with ...

Read more

IP

Ihor P.

09/15/15

5 out of 5

I've been with Pipedrive since early days, and saw how it evolved. It is fantastic! They roll out ne

What do you like best? Drag and drop interface; various statistics; email dropbox that helps you track email conversations. What do you dislike? Lack of integrations; no internal marketplace, There would definitely be more value if there was an ecosystem of plugins for pipedrive.... What business problems are you solving with the product? What benefits have you realized? Structuring information. collaboration; partially statistics

A

Anonymous

09/15/15

5 out of 5

I really like how easy it is to tailor it to my business and how it works with Google. Nice move th

What do you like best? I really like how easy it is to tailor it to my business and how it works with Google. Nice move there: I think the price is very fair considering the fee for other services. What do you dislike? I would appreciate the system more if I could change the date of an activity via Google Calendar. What business problems are you solving with the product? What benefits have you realized? Pipedrive solved my having to access different platforms by syncing with my ...

Read more

AM

Arty M.

09/15/15

5 out of 5

Pipedrive is #1

What do you like best? I've been working in sales for almost 10 years. As of now I haven't seen more convenient system to organize leads and deals than Pipedrive. Thank you and all the best What do you dislike? It is not about like or dislike, is more about improvement. I think it would be very good if you can add a reading panel option, like in MS Outlook where you can pop-up the email in the different window or just click on the email and read in the reading panel, reply on ...

Read more

A

Anonymous

08/19/15

1 out of 5

Ever contact clients over US Mail? Tough!

What do you like best? For whatever reason, Pipedrive seems to be the only CRM software that (sort of allows you to accurately upload contacts from an excel spreadsheet. I still ended up having to convert it to a .csv file to get it right, but that's till better than PayPanther, Nutshell, or (gag Clio. So I'm not giving it a zero. What do you dislike? As simple as you might think it would be to design software that allows you to click on a few clients to whom you would like to send ...

Read more

A

Anonymous

07/28/15

4 out of 5

straightforward and easy to use CRM software

What do you like best? Having spent time with Salesforce I really appreciated how easy it was to use and we just love their on-boarding videos. Whoever made those videos is brilliant because it felt like such a chore getting up to speed with Salesforce but we had fun watching, as many times as we needed, the Pipedrive videos. What do you dislike? I still feel like it can be a bit glitchy and that I have to refresh the screen sometimes to see the changes that I or someone in my team ...

Read more

A

Anonymous

07/21/15

3 out of 5

Simple CRM Tool

What do you like best? I like the simplicity and ease of use of the platform. What do you dislike? I don't like how it doesn't include the ability to easily delete people, and sometimes functionality is buggy. What business problems are you solving with the product? What benefits have you realized? I am in sales, and this software is integral to my sales process.

Free vendor scorecard

Evaluate Pipedrive objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Pipedrive against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].