Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Big Shine Energy is ran by a sales team that is supported by Pipedrive 100%

What do you like best? One place for my team to put all their data. Pipe drive makes it so easy for Big Shine to keep track of deals. Since we are doing outside sales of LED lighting its always good to keep track of the people you meet everyday. What do you dislike? It does not have business card scanners for automatic contact info to be entered. Some times our sales team does not want to input data due to the time it takes to fill in. Recommendations to others considering the product ...

Great product, highly customisable

What do you like best? The user interface is nicely designed. No steep learning curve. Drag and drop functionality in browser allows easy movement of leads. Powerful customisation options that would cost a lot more money in other systems. Cloud based with an app for access on desktop or mobile. Great features for the price. What do you dislike? Not much to dislike about Pipedrive, it does what we need. Recommendations to others considering the product This product is extremely ...

Helpful & Affordable Tool

What do you like best? This is competitively priced and available on all of my devices. What do you dislike? It does not link my activity to my outlook calendar Recommendations to others considering the product It's worth it to watch the training videos. They show great shortcuts and features that you may not find by exploring on your own. What business problems are you solving with the product? What benefits have you realized? Maintaing contact information and call history in ...

Slim and good to use CRM Tool

What do you like best? Pipedrive allows easy to set up and define a Sales Pipeline. Covers the most important steps to track the success of the sales process. Helps to organize sales hunting teams. What do you dislike? Bad search functionality for attached files. Recommendations to others considering the product Easy to set up, easy to use. Slim process. What business problems are you solving with the product? What benefits have you realized? Sales Hunting is the main purpose for ...

Welle laser - resposta em Portugues BR

What do you like best? Da interface e da interação entre usuários What do you dislike? Nos achamos que o pipe drive poderia trabalhar off-line Recommendations to others considering the product Excelente ferramenta de trabalho What business problems are you solving with the product? What benefits have you realized? Com o pipedrive não existe negocio perdido, ele avisa com antecedência os afazeres do dia a dia

Excellent CRM for a Small Business that Looks Great, Affordable, and Easy To Use!

What do you like best? - I have used a variety of other CRMs (including 3 years with Salesforce and this one is the biggest bang for the buck! - It's is intuitive to use. You can see the different businesses, the people associated within each business, and the Deals - It's fully integrated with Gmail, which means that all emails associated with a Deal get added What do you dislike? Pipedrive used to have a quick and easy way to create "filtered lists". This would typically be ...

Pipedrive is Awesome

What do you like best? This year is my first attempt to use a CRM. I convertrf from Insightly to Pipedrive and so glad I did. Pipedrive is much faster, much more versatile, and much more customizable. Pipedrive is also the CRM highly recommended by my business coach. I particularly like being able to simply schedule and activity and give it the appropriate type, rather then having to decide whether it's a task or an event. I've integrated it with my Google calendar which in turn populates ...

Pipedrive CRM is the small business solution to effectiveness and efficiency

What do you like best? The best part of Pipedrive is the ability to visually see exactly where your sales pipeline is at. You can drag and drop each deal in the appropriate column, and dig in to each one of those deals and create appointments, send emails, make notes and review the history of each touch point with the client. What do you dislike? The only downside I see with Pipedrive is the inability to search for notes. The new feature of "pinning" a note is great, but to be able to ...

Easy to use, no stress

What do you like best? What I love about Pipedrive is how intuitive it is. It's so easy to put information in and itemise what tasks need to be done. I'm so busy juggling so many different things, that it's such a relief that all my contacts are stored with notes, so I can leave them for a week, but know what needs to be done when I get back onto it. Activity reminders are also emailed out which as so helpful. I used to use SalesForce and it was expensive and hard to use. What do you ...

PipeDrive has been a major improvement to our sales cycle, I don't know how we worked without it.

What do you like best? The separate pipelines and the boards to quickly see what stage everything is by far my favorite. The contact management and API are a close second. What do you dislike? There is no way to customize what goes on the cards in the board view, that would be nice to have, but is not a critical thing. Recommendations to others considering the product PipeDrive is so easy to get started with and you can adjust and tune your process in the application so easily, so ...