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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2921-2930 out of 3076

A

Anonymous

10/23/15

4.5 out of 5

a great CRM for small to medium organizations

What do you like best? the program is truly well organized, easy to use and with a great graphic interface. What do you dislike? I guess infancy issues: there is not the possibility of assigning 2 participants to the same activity What business problems are you solving with the product? What benefits have you realized? organization of a full fledged crm without the need of installation on a local machine, and the benefit of having an app companion

OD

Olivier D.

10/23/15

5 out of 5

Just perfect, easy to use, nice product

What do you like best? I like the look end feel and the ability with mobile application What do you dislike? Nothing special. Maybe it's necessary to develop something to scan vcard and immediately integrate in Pipedrive Recommendations to others considering the product Don't hesitate. Pipedrive will be your business partner. What business problems are you solving with the product? What benefits have you realized? With a bigger sales team it was difficult to manage the ...

Read more

LA

Layne A.

10/23/15

5 out of 5

Pipedrive is the right-sized solution for our business

What do you like best? I really like that I can enter contacts, leads, prospects, across different kinds of opportunities. Pipedrive has a very easy-to-use UI, and yet a powerful data-driven underlying data model that allows me to do analysis of my sales activities. What do you dislike? Some reporting is less detailed than I would like. What business problems are you solving with the product? What benefits have you realized? Pipeline and opportunity management. We have a much better ...

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WL

Whitney L.

10/22/15

5 out of 5

We love Pipedrive

What do you like best? The visualization of columns and easy activity notifications. This has helped our organization stay on top of follow ups and allows everyone to visually see where accounts are at in the pipeline. I also like all the integrations that are available. What do you dislike? I wish there was a way to see recurring revenue in the timeline view. I have to use a different system to get a good understanding of where our monthly revenue will end up between existing rev and ...

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TB

Thomas B.

10/22/15

4.5 out of 5

Great and simple CRM tool that drives your sales work forward

What do you like best? The usage of notifications and "next activity" that almost forces you to take the next step in the sale process, with every lead that you have in the system. What do you dislike? I have not found anything to dislike so far. Recommendations to others considering the product Try it! It's really easy to use and they are very keen on prolonging your trial period, if you just ask them. We did that for 5 months. What business problems are you solving with the ...

Read more

JC

Jacob C.

10/22/15

5 out of 5

Great, simple and efficient.

What do you like best? The simplicity of navigation and intuitive dashboard. Mobile and desktop App integration. Automatic reminders about tasks are brilliant. What do you dislike? Exporting and importing databases could be slicker, integration with external Apps (like Woodpecker should be simpler. Each column in the Pipeline view should have different listings. From the oldest lead to the latest or from the most overdue task assigned to the latest one. Currently, the way your ...

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A

Anonymous

10/22/15

5 out of 5

Beautiful Channels

What do you like best? Ease of integration, CRM pipe flow, and API offers. Especially list view! List view is an amazing way to bulk edit the HUNDREDS of deals we have coming in. What do you dislike? No outlook API integration only google! We need outlook for calendar stuff! Recommendations to others considering the product Do it! Use this CRM! It has room for improvements but doesn't everything in your life? This CRM is clean. What business problems are you solving with the ...

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CB

Conrad B.

10/22/15

5 out of 5

Quick to learn, lean but powerful.

What do you like best? Its very easy and fast to learn and use. You start working with it after 5mins What do you dislike? Better integration with email would be great Recommendations to others considering the product Try it out, as trial is possible for a month and setup is super easy What business problems are you solving with the product? What benefits have you realized? Sales funnel organization, perfect tool not to loose overview and to stay focused

MP

Marcin P.

10/22/15

5 out of 5

Absolutely best CRM and sales aid software I had ever used

What do you like best? Pipedrive is very functional, very effective and efficient. It ALLWAYS uses the simplest solution, the shortest way to achieve its goal. That's the most valuable for me - while using Pipedrive I never have a feeling that I am wasting my time, that anything could be done in a simpler, more intuitive way. What do you dislike? Honestly - I am unable to point any drawback... Especially after the pricing change - now it is more flexible. Recommendations to others ...

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BC

Brianna C.

10/22/15

5 out of 5

PipeDrive Will Change Your Life

What do you like best? Pipedrive is an exceptionally transparent, easy to navigate CRM system. The best part is their customer service team. I have gotten responses within seconds, they are truly the best. What do you dislike? I wish there was a plug in where I could just add leads I google to pipedrive, difficult work I know, but someday you guys will figure it out. Recommendations to others considering the product Use it, without a question. What business problems are you ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].