Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

OK for an individual, or a lemonade stand...

What do you like best? At first glance, the UI seems intuitive, but it quickly proves otherwise. Being able to drag and drop is nice. Automatically prompts you to create a next step after you complete an activity. That's about it. What do you dislike? Not robust enough to function as an actual CRM. Very buggy UI. Often times objects (e.g. notes or logged emails won't load. Very difficult to create comprehensive dashboards. Can't create proposals, can't be used to support tickets, ...

Really useful

What do you like best? I like the fact that the software is very visiual and easy to understand. What do you dislike? It could be a but more clean. Maybe choose a seeting on how much info as default i want to add to the deals Recommendations to others considering the product Try it out! After I tried it I couldn't imagine not having it. I was wondering how I managed without it before. What business problems are you solving with the product? What benefits have you realized? ...

Very helpful - to a certain extent

What do you like best? The interface is better than most CRMs and the platform is very flexible and relatively easy to use. What do you dislike? When it comes to more complex usecases Pipedrive can get very complicated and you will need to invest significant time to create workarounds. What business problems are you solving with the product? What benefits have you realized? Assigning deals, gathering info on prospects and clients

Great CRM for small business. Fun to use.

What do you like best? After using an Access Database for a while we decided to make the move to an online CRM when Pipedrive was recommended by another startup in our business incubator. Very impressed by the work that has gone in to make it very easy to use. Has pretty much everything we wanted from a CRM which was : 1. Transparent and reasonable pricing. 2. Easy Import and Export. 3. Easy to Use generally. I also like the fact that it is being actively developed and new ...

Best Project Management / CRM tool available for Design Agencies

What do you like best? The interface is clean and updates FAST. All of my support inquiries have been addressed in less than 24 hours. What do you dislike? I wish I could get totals on the time/hours spent for a project, per activity category (ie email, call, meeting, task, etc.. I wish there was a calendar view of the the activities (tho I've grown to love the list view. I wish I could have more of a direct link to my files on Google Drive and Box. I wish I could link multiple gmail ...

Great Product

What do you like best? The ease of use. In particular I like not having to enter certain information to proceed to another screen. The program can be used from mobile device, tablet, or from a desktop. What do you dislike? Mobile / tablet use is a bit slow when updating a deal (either amount, stage, or other information related to the deal. Recommendations to others considering the product Do a trial offer to ensure it meets your needs. What business problems are you solving with ...

pipedrive made life easier :)

What do you like best? I started using PipeDrive in October 2014 to manage our prospects and sales pipeline. In the past we used google docs and several other systems. But i would like to mention since we used pipedrive, the process of managing sales has been improved dramatically. I can easily manage prospects. Luckily we have closed more than double deals this year. This is the best sales tools i ever used. The Visual Pipeline is the best feature and I was not able to find it with ...

Focus on sales, not software, choose Pipedrive

What do you like best? Excellent overview of your sales pipeline, easy and FUN to use. Great dashboard to track progress and push sales. What do you dislike? Lack of product margin support, no swedish language support. Recommendations to others considering the product Try it out What business problems are you solving with the product? What benefits have you realized? Sales needs to be the core of every company, sales software needs fast, easy and most importantly USED.

Perfect for management of your business.

What do you like best? I can manage my contacts, which are synchronised with my Google account. Also calendar, drive etc. Mobile app is also great. What do you dislike? On PC I need to be online. I'll appreciate offline app for PC, like it is for smartphone. Recommendations to others considering the product I reccomend everybody to try it. What business problems are you solving with the product? What benefits have you realized? I do business, where management of time and order ...

Very powerful and simple.

What do you like best? funil view is the best on pipedrive. But it also shows tasks on my agenda, and I like that. Another suggestion is the use indicators of success of each offer. It should be able to change across time. Now its is not possible. What do you dislike? It could work better if they have integration with other emails like Zoho - that I use. It also could be able upload docs as offers and so. Recommendations to others considering the product Upload documents please! ...