Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Easy to implement and all the information I need in hand

What do you like best? Ease of use, easy to upload the information What do you dislike? can´t think of anything, so far it works just fine! Recommendations to others considering the product I checked 3 options, this one met my expectations and started with the trial. What business problems are you solving with the product? What benefits have you realized? Follow up on the clients

Excellent Software / Service

What do you like best? I like that it helps me concisely organize all my leads based on stages and that it has a significant calendar / activity feature that allows me to stay on track in terms of follow-ups etc. What do you dislike? There is very little that I dislike. It's not my favorite from a design standpoint but that is of minimal concern. What business problems are you solving with the product? What benefits have you realized? Mainly organization as it relates to sales. ...

Simplicity in the age of Salesforce

What do you like best? I like how it is intuitive. When you are effectively running a sales campaign data entry is a very important part. Important but not more important than focusing on spending the most amount of time making contact with prospects. Pipedrive gives an intuitive user experience so adding deals, moving deals and reporting closed deals is very simple with drag and drop functionality. I was using Salesforce before and I have to say that not only is the functionality better ...

Great and simple CRM

What do you like best? Simplicity and ease of use, it's very user friendly. When it comes to setup it can be done within minutes with no support at all. However when I need the support the answer is within hours always. What do you dislike? During implementaion of new features we lose access to some data, twice we had to ask to restore the data and recently new feature just didn't consider it, nevertheless pipedrive never lost data for good, we always could go back and restore it. ...

Intelligently created and designed product with advanced capabilities available for those who go loo

What do you like best? I like the fact that it's very fast to deploy and that it hides more advanced functionality as you go looking for it. I would also say it's conspicuously good at having the things we need- which was not the case of the 10+ other CRMs/sales pipeline applications we've reviewed in this space (and in some cases used. It's been good it's been able to grow with our sales team and support multiple brands. Most importantly it can hide prospects from your entire sales team ...

Great Program

What do you like best? I like the fact that it takes all of my client information and keeps it at the click of a mouse. all of my notes and pertinent info is all in one place. It is easy to look up old clients if they call in wanting something else. It is easy to coordinate with google calendar and gmail. What do you dislike? Nothing is wrong with this program. It meets all my requirements What business problems are you solving with the product? What benefits have you realized? ...

Holding me accountable

What do you like best? Pipe drive is holding me accountable to follow up and be proactive with my sales leads. It helps me stay organized What do you dislike? Still need to sort out duplicate contacts, just haven't had a chance to look into that. Recommendations to others considering the product Just try it. What business problems are you solving with the product? What benefits have you realized? I have pipelines for prospects and separate ones for clients to move them along. ...

Pipedrive has everything you want and is still user friendly.

What do you like best? I love that you can physically see what stage in the pipeline your leads are at. What do you dislike? We have multiple departments at our company and the "Deals" are universal when you customize them. You cannot create different deal criteria in different pipelines. Example: If we have a sales department and an accounting department, the information on a lead or a client is completely different. Recommendations to others considering the product Atleast try ...

Pipedrive saved my life

What do you like best? Ease of use, flexibility, workflow management, fun of use. Automatic presentation of new task when a task is done What do you dislike? I would like the task type to be set based on the task title (more a request than a dislike Recommendations to others considering the product Pipedrive give an unbelievable bang for the buck, their support is legendary What business problems are you solving with the product? What benefits have you realized? Lead ...

Best CRM for field sales

What do you like best? Easy to see what i most important tasks to work on. What do you dislike? No integration with voip phone system yet. Recommendations to others considering the product Consider this to manage your lead funnel and then integrate to something else to manage the customer relationship thereafter. What business problems are you solving with the product? What benefits have you realized? Tracking leads and following them through to become customers.