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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 281-290 out of 2966

TW

TriState WorkOrders

08/30/23

5 out of 5

Pipedrive is easy to use and the…

Pipedrive is easy to use and the interface is intuitive. It is nice to have a CRM that makes sense AND is easy to use!

G

Giedrius

08/29/23

5 out of 5

Feedback

a lot of useful tools. various possibillities and great support.

AW

Aimee Wood

08/28/23

5 out of 5

Loved the demo session

Loved the demo session. It set Pipedrive apart from its competitors for me.

FP

Fernando P

08/24/23

5 out of 5

"Great tool to manage your sales pipeline and even your customers' lifecycle"

What do you like best about Pipedrive? It is very easy to setup, you can easily create different pipelines with different stages and even import your data using a spreadsheet if you are using another solution. The API is great so you can extract any useful data to create custom reports (on a spreadsheet, google data studio, etc) or even automate processes to save time and make your team more efficient. It also has useful dashboards to keep track of the results of your team. It was the best ...

Read more

TH

Tony Hall

08/24/23

5 out of 5

A relevent and helpfull responce to my…

A relevent and helpfull responce to my signing up for a new account on PD. And although this is not my first PD account ( I have three others for differant clients) I leant something about mass emailing that is of great benefit to me.

L

LP

08/23/23

5 out of 5

Great support team

Great support team with a can-do attitude, integration was quite well done.

WJ

William Jaffray

08/22/23

5 out of 5

Great platform - will recomend to others

Helpful support to upload data as well as introductory call for me and the wider company. Very pleased with the level of service and I could recommend this to other sales professionals.

BM

Brian Martinez

08/20/23

5 out of 5

I had a fantastic experience with the…

I had a fantastic experience with the Pipedrive team, specifically Stephani Anglada, who was incredibly diligent, patient, and so giving with her time and knowledge as we went through the discovery and onboarding process.

SA

Shpend Ahmeti

08/20/23

5 out of 5

She was great at explaining everything…

She was great at explaining everything about Pipedrive.

D

David

08/16/23

5 out of 5

Brilliant support and easy to use

Brilliant support and easy to use. Nice and Refreshing.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].