Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Quick & Effective

What do you like best? I like the porting over of emails, having emails automatically populate in contacts/organization listings is very helpful. Also, I like that the Contacts, Deals, Organizations are actionable links in virtually all areas / pages. This allows me to move freely through the information I need without having to go back three pages and then forward in a whole different section. What do you dislike? I do not like that emails that are forwarded show up in additional ...

A time saving coaching tool

What do you like best? The tool allows for simple tracking and thus makes a sales person's time in the field all that more efficient. What do you dislike? Although it is a work in progress some features such as email should be better integrated. Recommendations to others considering the product Understand the flexibility of the product and allow sales teams to tailor to their individual needs and style. What business problems are you solving with the product? What benefits have ...

Great sales tool

What do you like best? The ability to easily view deals along the pipeline What do you dislike? For our business it doesn't really offer much in the way of support features What business problems are you solving with the product? What benefits have you realized? Being able to quickly record a leads details and make it easy for a small sales team to manage work load.

Efficient and a great tool to house all CRM data.

What do you like best? Being able to filter leads according to staff members, project and see at a glance what the stats are and where the opportunities lie. What do you dislike? That it doesn't integrate with Google (the app Streak pulls from contact lists in your Gmail Recommendations to others considering the product Robust, yet efficient tool to centralise all of your sales and leads activity. What business problems are you solving with the product? What benefits have you ...

Love Pipedrive and recommend it to anyone

What do you like best? I have used Salesforce along with a few other CRMs and Pipedrive is by far the easiest, least complicated product there is. I wanted something that would be easy for me to navigate, pull reports and manage a team and Pipedrive provides all of those things. I love that I can just pick up a task and drag it to the next. I love that I can pull a report as easy as 1...2...3. My boss has 3 companies, I was the first to start using it and now we have all 3 companies on ...

Sales pipeline excellence

What do you like best? Simple dashboard. The email integration and ability to log notes on accounts by including the account on bcc of an email. Export of address lists. For our team out works perfectly. What do you dislike? Nothing really. We looked around and tried a few systems. This matched what we wanted the best. Hopefully it isn't changed as we like it and it's now unnecessarily complex like some systems. What business problems are you solving with the product? What benefits ...

Great product for structural working sales people

What do you like best? That I can see in which stages my deals are and that I can set activities for future. This makes life pretty easy. Additionally you can send emails from customers to Pipedrive. What do you dislike? That the close date of a deal cannot be adapted after you have set it to lost or won. What business problems are you solving with the product? What benefits have you realized? A lack of knowledge when it comes to knowing the customer and saving information.

Closing Deals have been easier with PipeDrive!

What do you like best? I have heard about Pipedrive CRM and have started to use it recently. But it seems really good to use. Its user friendly and not a complex CRM. Things are easy to remember. I can easily see my tasks which need to work upon. Prospects management is really easy using PipeDrive. I can easily export data to CSV and use it wherever I need, The statistics helps with the reporting. Visuals are really good to get the overall reporting for a specific period. Statistics ...

Keeps me on track

What do you like best? What I like best about Pipedrive is all the reminders to keep you moving to fill the pipeline and move it to completion. The email every morning and the prompts to fill out why a job was lost and the prompt that makes you plan your next move before you close is awesome! It also makes it easier as we have a new sales campaign on and it makes it easier for everyone to see how we are doing at meeting our goals. What do you dislike? Only thing I dislike is when you ...

It's agile sales development

What do you like best? Pipedrive worked so intuitively well for our agile software company, because it provides a Kanban approach to managing our inquiries. We love the integration with Mailchimp and Google Drive. What do you dislike? I wish you had hashtags and integration with GitHub and Freshbooks invoices. Recommendations to others considering the product The sales flow management in Pipedrive is a much more intuitive approach to sales than CRM systems who give you spreadsheets ...