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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2871-2880 out of 3076

JC

John C.

01/14/16

4.5 out of 5

Distilled to Essential Data

What do you like best? I like the activity suspense notifications, they are clean and easy to keep track of, enjoy being able to have emails copied into Pipedrive that I sent to clients. Keeping relevant people inside each account with notes and communication all easily kept track of. I find it's fast to move around in and view a lot of data at once. What do you dislike? Would like to see a little easier system for linking related companies. Nothing else I can think that bothers me ...

Read more

ZJ

Zachary J.

01/14/16

4 out of 5

Used for custom integration using API

What do you like best? Simple easy to use UX, solid design, great web application What do you dislike? Smart BCC functionality incomplete, documentation is vague and return objects from API are inconsistent What business problems are you solving with the product? What benefits have you realized? Integration with our CMS.

GT

Guillaume T.

01/14/16

4.5 out of 5

Le meilleur moyen pour gérer sa prospection.

What do you like best? Je cherchais un outil puissant et graphiquement agréable pour gérer ma prospection (au lieu d'un tableur excel. PipeDrive ne m'a pas simplement permis de gérer mes contacts mais d'augmenter mes ventes en ayant une vue globale constante ! Et quel plaisir de voir en 1 coup d'oeil ce que l'on a déjà fait avec un prospect. What do you dislike? Je n'ai absolument aucun points négatifs sur les fonctions de PipeDrive What business problems are you solving with the ...

Read more

A

Anonymous

01/14/16

4.5 out of 5

Very nice product to work with and the right features

What do you like best? Pipeline view income listview give direct access where the opportunities lie, and what relationships are important. What do you dislike? The way products are integrated. At the deal level you'll see that products are linked, but not which product. You have to click on that. Products is not as beautiful as the rest of Pipe Drive. Recommendations to others considering the product See above What business problems are you solving with the product? What benefits ...

Read more

FB

Fred B.

01/14/16

4.5 out of 5

Game Changer

What do you like best? Pipedrive is simple, but yet power when collaborating with others on my team. It allow for real time updates and alerts, which keep the entire team on task. Staying on task helps us to reach our goals and millstones ina timely fashion. What do you dislike? Pipedrive don't have as many options as I would like, but they do provide resources of different integrating software to customize it. Once I saw the integrations they recommended, it took our virtual ...

Read more

CP

Camilo P.

01/14/16

4.5 out of 5

Keep focused in the key aspects of your job

What do you like best? Which is really speechless when using it is that Pipe simplifies the worst aspects of your day-to-day journey. My real concern when selling is to close my deals, not managing my calendars, remembering my tasks or making reports; those activies are solved in the most efficient way which is possible. It is intuitive. Colors highlight in the right way. The shared funcionalities with Gmail are awesome. What do you dislike? I would like to manage the order of ...

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AP

Alexander P.

01/14/16

4.5 out of 5

Perfect usability and workflow

What do you like best? I definitely love the main concept of Pipedrive – the pipes. They are something similar to Trello, but much better usable for my business. What do you dislike? I really dislike the fact, that I can't view the overall total for multicurrency projects. It would be cool to have some approximation in base currency. Also the way of manipulating products aren't simple. The ability to simply send prepared standard documents and presentation would be great. What ...

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DB

Denis B.

01/14/16

4.5 out of 5

Great product

What do you like best? I give PipeDrive a 9 because there is always room for improvement, no matter what we are discussing. The ability to see everything and collaborate in a team environment from a single portal is very attractive, and the integration it allows from different tools makes my experience seamless. What do you dislike? Nothing to add Nothing to add Nothing to add Nothing to add What business problems are you solving with the product? What benefits have you ...

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A

Anonymous

01/14/16

4.5 out of 5

Excellent

What do you like best? Easy to use and view. Fast track of you daily opertaion What do you dislike? More features like projects and service tickets Recommendations to others considering the product Great and fast software to work with. For on the road support and track What business problems are you solving with the product? What benefits have you realized? Fasty track of posible closing business

А.

Александр .

01/14/16

3.5 out of 5

Удобный инструмент для работы с клиентами и партнерами.

What do you like best? Больше всего привлекает цена и простота использования. What do you dislike? Можно добавить больше различной аналитики Recommendations to others considering the product Больше аналитики What business problems are you solving with the product? What benefits have you realized? Своевременная связь с клиентами и партнерами, сохранение истории взаимодействия, вывод аналитики, хранение базы контактов.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].