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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

Are you using Pipedrive?

Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2861-2870 out of 3076

HD

Hina D.

01/20/16

5 out of 5

Quick and Measurable Deals Management

What do you like best? Pipedrive made it easier to manage and measure deals with our business clients. I like all the available features within this online software. We import all our clients as organisations and Contacts in PipeDrive. We also use to create activities and deals with our business clients. Activities let us timely work on the tasks. Reporting is easy here and we can always see the latest summary of our business clients interactions data, We have greatly benefited using this ...

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HJ

Hiippavuori J.

01/18/16

5 out of 5

User-friendly sales reporting tool

What do you like best? Pipedrive is tailored for the busy, modern business man with its excellent user logick and interface. What do you dislike? The reporting tool could be better. Although you are able to present the figures nicely, in-depth Excel reports (pivots and graphs are nowhere to be found. Also a chance to create multiple cases/leeds at once (list view in adding cases would be a good addition. Recommendations to others considering the product If you are looking for a ...

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JL

Jeff L.

01/18/16

4 out of 5

Helps us keep organized. Doesn't have a major impact on our business.

What do you like best? It is a dedicated app for lead and customer management. We need to keep the sales lead area of our business separate from the operations, and Pipedrive is a nice container for that data. We manage many different statuses for sales leads, and Pipedrive's custom pipeline management is a great tool for that. What do you dislike? We have to bend the way Pipedrive works in order to make it support how our business and sales operates. As a small organization (10 people ...

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A

Anonymous

01/17/16

4.5 out of 5

Practical and Customizable Layout Keeps Me Organized

What do you like best? Customizable pipeline stages, clean dashboard, easy to use and not cluttered. What do you dislike? Spacing, can get long and difficult to visualize with lots of clients. What business problems are you solving with the product? What benefits have you realized? CRM, tracking contacts and follow-ups. Pipeline marks the stages of my CRM for me.

LA

Lisandro A.

01/17/16

4 out of 5

Great Product

What do you like best? I really Like the way you can manage your pipe and the data you can retrieve What do you dislike? I think the data is not quite great, you can extract a lot of information but heres some things that you may add that will make ut great. In the company i work im the one in charge of assign the oportunities to other sales reps and sometimes y can track quite good some percentages like, Initial forecast vs final month forecast new deals created by the sales ...

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MD

Matt D.

01/16/16

5 out of 5

Pipedrive makes things simpler for Sales people

What do you like best? I have been recently recommended about Pipedrive via one of my friend. I created my account on Pipedrive and watched a few training videos. This tool is really cool. Drag and Drop features is great under Deal stages. This is just similar to a project management system named "Trello". Hope it helps closing more deals! I will be keeping my important contacts within Pipedrive as it saves them directly on the cloud and I can define and categorized the companies here. ...

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PA

Patricia A.

01/15/16

4.5 out of 5

Pipedrive is a very useful tool that daily helps in the business administration.

What do you like best? I can be in control of all my deals no matter in what stage they are. What do you dislike? I like everything, The one thing i have not learned is how to extract reports. Recommendations to others considering the product Pipedrive is a very useful tool, you will not regret having pipedrive in your company. What business problems are you solving with the product? What benefits have you realized? The main problem that pipedrive had help my company solve is ...

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BM

Bruno M.

01/15/16

5 out of 5

Good tool

What do you like best? It is an easy to use and straight forward tool to manage sales. What do you dislike? Sometimes is a bit slow. Would be nice to have a .com.br domain What business problems are you solving with the product? What benefits have you realized? We have been managing better the sale and pre-sales funnel.

SC

Steve C.

01/15/16

5 out of 5

Short learning curve-Long on value

What do you like best? I am new to Pipedrive, but have found it to be a very intuitive program to use. I've integrated into my daily routine, and work out of it constantly. It is critical to my success. What do you dislike? There is really nothing at this time that I dislike Recommendations to others considering the product Give it a try! You'll love it! What business problems are you solving with the product? What benefits have you realized? I'm using Pipedrive to keep me in ...

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LA

Leandro A.

01/15/16

5 out of 5

Productivity

What do you like best? Is the fact that you need to be on schedule with your pipe. Pipedrive motivates you and don´t let you down, always pushing you to be active and doing something about your stuff. What do you dislike? Sometimes the system is not as flexible as it could be. Recommendations to others considering the product if you need a system to support you on your necessities as a Sales person, just go for it! You´ll be organized and totally aware about all your activities. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].