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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2831-2840 out of 3076

J

Johnathan

01/22/16

4 out of 5

Organization and concentration

I really like to use the system. It's very helpful, intuitive and friendly.The only issue I encounter is the linkage between activities and deals.Some activities are relevant for certain deals or even all, but not only for one.Apart from that, there are a few time glitches between activities linked to google's mail and calendar. some activities do not synchronize immediately and demand manual setup which ends, eventually, in double calendar activities and mails absent from deals.

S

Steve

01/22/16

4 out of 5

Time saving sales tool with lightning fast search results!

The best sales CRM I have ever used and I've tested a lot of them in the last 25 years. Keeps my team on track with all activities and not just for sales. We use this for keeping track of our equipment calibration reminders and large projects and much more. All parts are connected for easily seeing the larger picture and the reporting and custom search saves are amazing.

P

Phil

01/22/16

4 out of 5

Simple to use, a good CRM

I've been using Pipedrive for over two years now. It's a solid and simple CRM, and perfect for a small business like ours. It has the integrations into other services we need while maintaining ease of use. And it's cost effective!

FA

Faaju AbdulFatah

01/22/16

4 out of 5

Good job

A great CRM based platform. Wish there is a system, where in the pipedrive could be connected to the fixed phone. Keep up the good job, guys

J

Josh

01/22/16

4 out of 5

The right CRM

We were on SalesForce and it was just too big, too slow and not right. I had no issues with the fees but I did have trouble paying for something I reluctantly used. Then came PipeDrive. Fast, clean, customizable, it was like someone could hear the frustration in my head and made a CRM for me. I've been able to scale my businesses by 150% year over year since I implemented Pipedrive and I'll never look back. Every person we onboard is impressed by it and likes using it.

F

Frederieke

01/22/16

4 out of 5

Great way to improve sales (process)

Like the whole process, reminders, deal structure and all information combined.

D

Daxxi

01/22/16

4 out of 5

Great!

Most complete Sales & Customer Relationships + Sales management tool I have found in the market

LC

Luiz Campos

01/22/16

5 out of 5

Pipeasydrive!!!!

It´s quite easy to use Pipedrive. Cool!

M

Michael

01/22/16

5 out of 5

Best CRM in my opition

Saw itTried itLoved itCame from Microsoft CRM. Stopped using it, after my first Pipedrive test. It is fast and easy to use.

JV

Jasper van Bochove, Caramel Business

01/22/16

5 out of 5

Excellent, easy to use sales software, highly recommended!

Pipedrive is excellent, very intuïtive, very easy to use sales software, As a marketeer and entrepreneur it saves me and my colleagues a lot of time. Pipedrive gives a great overview of salesopportunities and the amount of money involved, in your total salespipeline over a period of time. Great reports with very nice interface. Pipedrive forces you to keep track of action needed (calls, meetings, sending mails to convert opportunites to another stage needed tot close the deal eventuallly. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].