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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2801-2810 out of 3076

R

Robert

01/25/16

5 out of 5

Great product, pretty versatile!

A really powerful tool that we use for keeping track of many things across the business!

L

Lee

01/25/16

5 out of 5

The best out of all the CRMs

I've used pretty much every single CRM on the market and finally came to Pipedrive. It's the best! It's workflow matches perfectly with the way we manage our pipelines. The system is simple to use but powerful. The filters are incredible and far more valuable than I could have ever imagined. And finally, the incredible API make it so easy to connect Pipedrive to our other systems.

P

Pete

01/25/16

5 out of 5

Great software

After poor experiences with other CRM systems, Pipedrive really shone through during testing and when in full use. The whole team has adopted the software and collboration between projects is higher. Leads are generated and processed faster, whilst the added tools like file upload make this a essential piece of software

CM

Claudia Mcheik

01/25/16

5 out of 5

A great way to follow up your appointments

We are using it mostly to add visits to customers and prospects. Afterwords I add the visit report. Automaticaly Pipedrive asks you to schedule a new activity. Very easy tool to follow up your visits.

V

Vincent

01/24/16

5 out of 5

Greatest CRM I have ever used !!

Simply the best, very user friendly and practical CRM, delivered by an outstanding support team

U

Uriel

01/24/16

5 out of 5

Excellant!

I love using it with zapier

L

Lee

01/24/16

5 out of 5

The best out of all the CRMs

I've used pretty much every single CRM on the market and finally came to Pipedrive. It's the best! It's workflow matches perfectly with the way we manage our pipelines. The system is simple to use but powerful. The filters are incredible and far more valuable than I could have ever imagined. And finally, the incredible API make it so easy to connect Pipedrive to our other systems.

J

Jacques

01/23/16

4 out of 5

Good product

Pipedrive is a very good product but need some attention on the mobile side like being able to phone clients direct from app and record conversation. Easy of use on mobile app needs sone attention

U

Uriel

01/23/16

5 out of 5

Excellant!

I love using it with zapier

M

Mac

01/23/16

5 out of 5

Pipedrive makes my life easier

We use Pipedrive for our sales AND order fulfillment pipelines. It has been our CRM, and pipeline software since day 1. Excellent software!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].