Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Pipedrive is simple, fast and powerful!

What do you like best? It's interface is really simple and intuitive to use. The design is nice and I feel empowered when I use it. It's integrations to Google mean that I never have to double-check who is calling me on my phone. What do you dislike? The products module lacks the ability to manage subscription-based products and discounts for multiple products or annual rebates. What business problems are you solving with the product? What benefits have you realized? We use ...

Has revolutionized our sales force and results!

What do you like best? Intuitive interface, simple without all the bulk of similar systems. Vendor is responsive and understands the sales process. What do you dislike? Wish I could switch between two entirely different accounts/user profiles easily without logging out/back in. Right now you can only nest. Would prefer more like Google Apps functionality for different identities - my sales efforts don't overlap. Recommendations to others considering the product Go for it. What ...

This is the best sales CRM ever! SIMPLE!!

What do you like best? "So easy to use, and very simple! All you need and nothing more. It is also affordable and has a mobile app. It integrates with proposify which we use for quotes, it integrates with our project management soft ware and our accounting software. And I love the Gmail integration, our lead contacts go right into Pipedrive. What do you dislike? We have not found nothing yet. I can't honesty there is something I dislike. Recommendations to others considering the ...

Excellent sales tool for small startups

What do you like best? Simple, easy to use interface that works Emails reminders to follow up on certain dates that you set Kanban system drives you towards closing the sale Smart email BCC keeps track of your sent emails to prospects What do you dislike? Could implement some goal tracking system Recommendations to others considering the product Way simpler than other CRM tools, Pipedrive is ideal for any business that is sales-driven to enable better, more timely ...

If you are still using excel for your sales, you are getting behind your competition

What do you like best? it is simple, it is clear and automates a lot of tasks. You can rely on the platform. What do you dislike? That i did not find this solution earlyer. Recommendations to others considering the product This is the benchmark to all other sales CRM systems. What business problems are you solving with the product? What benefits have you realized? MUCH better workflow. Les procastination and inefficient checkking my leadlist in excel or asana.

Easy to use, flexible enough. Contacts sync marvellously

What do you like best? Fast. We were able to get up and running in just a few hours. Flexible. Configuring the right filters was easy for us. Multi-platform. We use Pipedrive on windows desktops, iOS and Android devices all at the same time. They sync seamlessly. It's a pleasure to switch from one device to another and know all the info you typed on the field is there immediately available on your deskt. What do you dislike? We have not found yet (as of May 2016 a proper solution ...

Great CRM for small teams

What do you like best? Pipedrive is incredibly flexible. We use it for prospecting, tracking deal from verbal commitments through payment, and keeping track of touches with long sale-cycle leads. What do you dislike? The distinction of deals vs. contacts can be confusing at the outset. There are advantages to having multiple deals with each contact that may not be obvious when you're starting up. Having used Pipedrive for 2+ years with a team of 3-4 people, that value is more clear. ...

Simple to use and everything at a glance

What do you like best? I use pipedrive since the early days of my startup and I strongly recommend for all my entrepreneur friends. Pipedrive is a very simple to use tool that delivers all the information you need to follow your deals and also to manage your sales team. I really like it = What do you dislike? I'd like to restrict access to some funnels but this is not possible yet. What business problems are you solving with the product? What benefits have you realized? I left ...

Keeping your organized and helps you get going without the coffee

What do you like best? The ability to make changes and entries on the phone while on the run and have that data populate all databases What do you dislike? "Deal" portion of the program does not apply to my industry- don't use it. Recommendations to others considering the product Try it - it will be part of your work going forward! What business problems are you solving with the product? What benefits have you realized? Helps better plan the day as the Geography feature helps ...

Really nice experience, easy to use, and very usefull

What do you like best? Smart reminders, easy to use, easy to follow up pending deals, lots of good features. What do you dislike? Everything is perfect, I would just recommend to have more complete informations on the first sight (pipe view What business problems are you solving with the product? What benefits have you realized? Follow up pending client deals