Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

An overall positive experience with Pipedrive

What do you like best? Migrating our data to Pipedrive from a different CRM was a breeze. It was as simple as clicking a button and waiting a few minutes while all our previous data flowed over. Pipedrive has great dashboards and team overviews so you can not only track individual tasks, but you can also see the big picture within your organization. It's a great tool for staying organized and tracking your sales pipeline. What do you dislike? Scheduling task flows based on ...

Simple, Customizable Sales Pipeline Management

What do you like best? Really simple, fairly customizable, fast, solid way to track clients and deals What do you dislike? Custom fields apply to all pipelines even though different departments have different needs. Task and to-do management is cumbersome. What business problems are you solving with the product? What benefits have you realized? Helps keep track of deals and ensure nothing is missing.

Pipedrive for Inbound

What do you like best? It's a great platform for inbound leads. It allows me to move each lead to different stages, assign owner, action items, upload all relevant docs in one place, etc. What do you dislike? For outbound dealflow, manually inputting leads can be super time consuming. What business problems are you solving with the product? What benefits have you realized? Making sure no deal goes unanswered! We've set each deal to look red and stale when the deal hasn't been ...

Awesome CRM with cool features

What do you like best? Bulk editing, MailChimp integration, customizable fields and pipelines, cloud-based, running on the web without needing to download anything. What do you dislike? The App is not as good as the full-web version. Recommendations to others considering the product PipeDrive is a very good choice. It is extremely useful and does not cost much for the value it has. What business problems are you solving with the product? What benefits have you realized? I have to ...

Pipedrive is awesome for my small business.

What do you like best? Pipedrive has allowed us to stay organized in our sales and outreach campaigns. Their user interface is very clean, fluid, but still powerful. I can easily import data with their new field matching tool and then manage that data very easily. In the field I often rely on the iPhone app, which allows me to easily stay informed on my clients and our history. What do you dislike? There isn't much that I dislike about Pipedrive. it would be nice to send (or at ...

Excellent CRM tool.

What do you like best? The ease of use of getting started and the thought gone into UI with Pipedrive is what I believe sets it apart from the rest. I have used many different CRM systems and this I think is hands down the best. What do you dislike? I like the constant and visible improvements but think more attention could be paid to the Statistics page and also the search function but these are minor improvements. Recommendations to others considering the product Get started, ...

6 months of pipedrive experience in webstudio

What do you like best? My personal fav about pipedrive is visualisation of sales process. It's easy to understand what was done and, what is the most important, what need to be done to have your money in the end. Also I like the improved statistics What do you dislike? There is nothing that I do dislike about pipedrive. But there is one, that irritates me a little. I use pepdrive for sales process, but also for my monthly payments schedule. For those deals I don't need the next ...

Brilliant CRM for small-medium businesses

What do you like best? Simplicity - Pipedrive has none of the extra bloat that make large scale CRMs complex, turning it into a sales management system that sales people actually like to use. Whereas I spent 3 hours trying to create a price book in Salesforce - I built and tested the whole Pipedrive system in a matter of days. Support is brilliant too - just give them a ring and 9 times out of 10 they'll make it happen for you! What do you dislike? New admins will need to thoroughly ...

Awesome CRM

What do you like best? For organisations seeking to manage their sales process and activities as a way to improve top line results a CRM is an indispensable tool. . I have used Microsoft Dynamics, SAP and Salesforce.com previously however when it comes to ease of use, functionality and customize-ability Pipedrive cannot be beaten. Factor cost into the equation and you have a CRM that delivers a fantastic Return on Investment. I have now implemented 3 instances of Pipedrive at various ...

CRM Simplicity and Effectiveness

What do you like best? Pipedrive enables me to manage multiple prospects, at every stage of the sales cycle, simply and effectively. Daily email reminders ensure I follow up in a timely and professional manner - and the notes section, coupled with my last email correspondance enables me to right up to date with my last prospect dialogue. Pipedrive also gives me visibility of my sales forecast and length of time from first contact to close of sale. This is great data to have when ...