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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2711-2720 out of 3076

N

Nick

05/26/16

5 out of 5

Simple and Powerful.

I started with pipedrive because I was looking for an affordable CRM that was flexible to track the data I needed. I quickly adopted it to handle my whole sales process. I love having a custom form that helps me remember to ask all the right questions of a prospect, and then associates the data with the job, the client company, and the client individual.

MO

Marek Olesiak VP Business Development & Operations

05/26/16

5 out of 5

Very Visual CRM Solution

If you are a visual person like I am, you will no doubt love this interface. Unlike many other CRM's, Pipedrive gives you an instant snapshot of your organization's sales pipe line. I was able to get our organization up and running in less then an hour! And, now that we have been using Pipedrive for a few months, I've been able to incorporate all the little modifications that customize the information just the way we like it. After trying many other solutions, I'm very satisfied with Pipedrive.

J

Joe

05/26/16

5 out of 5

Excellent light CRM

I've used Pipedrive for the last 5 years across multiple businesses. I keep coming back to it because of it's easy to use interface and how flexible it is as a platform. It is the best light + quick CRM I've found.

G

George

05/26/16

5 out of 5

Great Service

Innovative, easy to use and super helpful

M

Marcus

05/26/16

5 out of 5

A great CRM system

I have been looking for a easy to use CRM system that didn't cost too much.I found Pipedrive and I was amazed how good and easy it was.Even the import functions was made easy. I had some issues at first, but the costumer service was outstanding and helped all the way.Less than 5 stars would be a crime!

MO

Marc Ordever, Graphic Aspects Ltd

05/26/16

5 out of 5

The silent salesman of our business

We could not operate without Pipedrive within our business. Great for sales and managing projects. Would highly recommend any business using this product.

P

Philippe

05/26/16

5 out of 5

The best CRM solution for salespeople !

Very nice sales pipeline solution, easy to make marketing automation with Zapier !!!!

J

John

05/26/16

5 out of 5

Review from beepRoger

I'm very happy with Pipedrive. Easy to use, quick and the mobile app works great.

RS

Richard Stewart

05/26/16

5 out of 5

Great CRM system

Pipedrive offers a much better user experience compared to others I've tried like Sugar, Insightly, etc. Nice, simple pricing model, super connectivity to Google.

B

Bernardo

05/26/16

5 out of 5

Slick, flexible tool to focus on sales

As a developer, I can say it has a well documented, flexible and powerful API. It really helps to integrate Pipedrive with custom developments. The User Experience is a delight for the sales force. I'm not a salesman and yet I understand the process from finding the customer to won a deal. Great tool, constantly adding new features. Worths every penny.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].