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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 261-270 out of 2966

HL

Henry Le

09/28/23

5 out of 5

Simple yet Powerful!

Simple yet Powerful! As our B2B Op has been expanding, we had to look for a new CRM which could handle more complexed sales processes but also not too complicated so that our B2B Sales rep can save time on it. Finally I found Pipedrive and I was impressed with it!

AJ

Arnaud Jutigny

09/27/23

5 out of 5

Prefect solution for my business

Pipedrive is an excellent CRM solution for my business as it is very flexible and you can adapt easily regarding the different relevant data you need. I also highlight the fact, you can create different pipeline in the the basic version.

LG

Lea Gucciardi

09/27/23

5 out of 5

Honest personalized advice…

Stephanie gave me personalized advice on how I can leverage the platform and take advantage of everything pipedrive offers for adoption. She made me feel optimistic and relieved so much anxiety about a migration.

A

Ankush

09/26/23

5 out of 5

Fantastic support, intuitive product, seamless functionality and reasonable pricing

Have had a great experience with Pipedrive in our company of 700 employees. It has scaled along with our needs, and its product roadmap seems to always be a step ahead of our requirements. We evaluated Hubspot [equally feature-rich and configurable but quite a bit more expensive] and SFDC [way more expensive] and realised PD fits our purposes like a glove. The support and customer success services we have received have been par excellence, and in the end, that's what has kept us hooked on.

SC

Sergio Chilvarguer

09/26/23

5 out of 5

I am trusting Pipedrive again for…

I am trusting Pipedrive again for another project. It's integration support and flexibility are key to my needs this time. Also the flexible pricing tiers allows me to scale as needed without paying much upfront. Let's do this!

C

CH

09/25/23

5 out of 5

Project Business

We are a project sales business, and switched to PD. The functionality has been excellent

DL

Daniel Lawrence

09/14/23

5 out of 5

Easy to deal with, Easy Choice!

Just very easy to deal with, product is clear and simple to understand with plenty of options and features that are competitively priced, demo was educational and helpful in making our decision (thanks Shanice!)

G

Griffin

09/10/23

5 out of 5

Stephani was super informative about…

Stephani was super informative about the trial run and was very good about outlining how it could help my company.

EE

EDUARDO ESTRADA

09/08/23

5 out of 5

sales management capabilities increased

We are now able to acces to every sales people in the organization activities plan, and they are learnig how they can improve productivity by managing in one place all the information regarding a bussines opportunity. The regional leaders are asigning prospects and related actions in a very fast and organized way.

DO

Daniel-wise O

09/08/23

5 out of 5

"They are a good CRM"

What do you like best about Pipedrive? I can manage my deals relatively easily. What do you dislike about Pipedrive?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].