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9.6

SpotScore

Pipedrive - CRM Software

Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.67

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Starts from $14 / user / month when monthly, also offers free forever plan

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Pipedrive Reviews & Ratings

4.67

Excellent

Based on 3347 ratings & 3076 reviews

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Rating Distribution

Excellent

(2436)

Very Good

(505)

Good

(72)

Poor

(18)

Terrible

(45)

Spotsaas Editor’s POV

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Customizable platform that adapts to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 2641-2650 out of 3076

K

Kenny

05/27/16

5 out of 5

So easy to use!

This is a perfect and easy way for me to keep track of my door to door sales!

R

Raymond

05/26/16

5 out of 5

Pretty good

Pipedrive has made it so much easier to categorize my sales and its ease of use makes it the perfect work tool to keep a steady flow of leads managed.

M

Martin

05/26/16

5 out of 5

Fast

Fast, easy to use. Great service.

Z

Zoe

05/26/16

5 out of 5

Lifesaver for Sales!

I use Pipedrive all day everyday for my business and would be lost without it! I never miss a detail because of Pipedrive and can't imagine doing my Sales job efficiently if I did not have Pipedrive!

J

Jim

05/26/16

5 out of 5

Simple but Smart

I love the functionality of Pipedrive for logging my calls and emails. It is an easy way for me to stay organized while on the go!

RT

Renaud Teasdale

05/26/16

5 out of 5

A CRM made by Apple

Pipedrive is not made by Apple. But the UI is so easy-to-use and well designed that I reminds me of products made by Apple.Our whole team loves Pipedrive. It helps us a lot to structure our sales pipeline and ultimately boost our sales.

D

Daniel

05/26/16

5 out of 5

Pipedrive adds Value

As a firm we love using Pipedrive. It helps us organize our leads and pursuits efficiently.

AM

Andres Marquina.

05/26/16

5 out of 5

Great CRM

The thing we love the most about Pipedrive is its ease of use and how simple is to personalize it to meet our needs. We are a growing company usually changing things so the whole diy configuration is very useful. Love it!

D

Debi

05/26/16

5 out of 5

Excellent Software

This is the best web based software I have seen for sales teams and I have tried others that claim to be better but most are email marketing driven. This was written for the sales team and you can integrate the email marketing into it if desired. It is versatile and very user friendly. My team loves it because it is very visual and easy to use. They are continuously improving it which is awesome! I cannot say enough good things about Pipedrive. We just love it.

BH

Beth H.

05/26/16

5 out of 5

Very easy to use, great CRM tool

Pipedrive is a great product for our needs as a small company. It's affordable, intuitive, and easy to use. I love that it tracks calls made from it, and emails sent. The relatively new feature of having a generic email that it will link to your clients account makes it much faster to track emails. I wish there was a way to track incoming emails as well though. Maybe that will be a future release. ; Their staff is easy to reach if you encounter a problem and very knowledgeable and friendly. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].