Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Finally a no-non sense CRM that gets the job done

What do you like best? Very intuitive and logically built. I'm the administrator for my company and I almost never have to spend a lot of time to figure out how to do things. This product really fits the needs of salespeople/business developers and without getting overcomplicated. I like the concept of building a lot of APIs with other tools and just focus on developing the core functionalities of the CRM. Also, very good periodic notifications on updates, etc.. The training videos are ...

PipeDrive CRM Review

What do you like best? PipeDrive is super simple and touchscreen friendly. I have found that its very fast to update on the fly, while you're talking to a customer or prospect. It gives you enough info to effectively manage the most important aspects of customer relationships and the sales pipeline or funnel. Also its easy to customize and the best feature, its fast to use! Sometimes simple is good and that's PipeDrive. What do you dislike? PipeDrive is a little too simple ...

Very Simple-& difficult for reporting purposes

What do you like best? I like that pipedrive makes it easy to create fields on contact, company and deal pages, and that they send an automated email every day with all activities that are due in a simple format. What do you dislike? When trying to pull a report for more than one sales rep, it is impossible to do in the platform as they only have the options for "is not", "is empty", "is not empty", or "is". There is also no possibility to create date ranges for reports and there is no ...

Pipedrive is Amazing!

What do you like best? Pipedrive is very customizable to my business needs. I can easily change things as the business changes or process improvements are made. What do you dislike? They had an issue a while back and some data was lost (old emails linked to the account. They have worked hard to improve their back-ups and I am sure they have learned a valuable lesson. What business problems are you solving with the product? What benefits have you realized? Pipedrive keeps track of ...

Easy to use, yet needs added features

What do you like best? The thing I like best about Pipedrive is there customer service. When I did not understand how to import contacts initially or integrate it with QuickBooks, they were able to help quickly and efficiently. What do you dislike? What I do not like is that there was no way to separate a contact from a company easily. We have some clients who own multiple companies, and being able to differentiate those companies with the hierarchy was a little bit of a struggle at ...

Great sales tool

It helps me be on top of my sales leads, sales goals and also keep track of my sales numbers and see how long it takes a lead to become an order over all a great tool that makes it easier for my to be on top of things and focus on selling. Great integration with Gmail (but for extra moneyWould love if you could also generate a quote after inputting all the lead info, that way you do everything in one step.

A Nice Tool

What do you like best? It is easy to use and navigate. Sorting and finding sales leads, current and old, is about as simple as there. The ability to export data is helpful too. What do you dislike? The most complicated issue is creating multiple deals for the same client. It would be nice if it was as simple as copying deals, but each on has to be created uniquely. Additionally if it is a renewal with new value added in the 2nd year a new deal must be created. Recommendations to ...

Driving my business through the pipeline to success

a cost effective, constantly innovating great system to track my leads and mark my success. still challenges to learn the system and integrate with my existing resources and datbases

Pipedrive

Great CRM !!!

CRM fácil y sencillo y muy intuitivo

Conocía otros CRM pero este es muy fácil y sencillo y a su vez muy potente tanto en estadísticas como en predicciones. Es muy rápido en introducir tus deals así como tus movimientos.