Pipedrive Reviews in July 2026: User Ratings, Pros & Cons

Nothing impressed

What do you like best? Good and convenient visualization of funnel. Simple and clear interface. Good abilities for integration and customization. What do you dislike? lack of automatic search for duplicates in contacts Recommendations to others considering the product Good system for managing deals, funnel and contacts. Others only due to integrations with 3rd party solutions. What business problems are you solving with the product? What benefits have you realized? All deals in ...

Excellent CRM system at a great price

What do you like best? Being in an unusual sales niche (selling cemetery property, merchandise and services, I needed a flexible, customizable CRM system, and Pipedrive fit the bill! I was able to set reminders for myself via email, and it syncs effortlessly with Gmail. The pricing is on par with the competition, but the system they offer beats anything else. I also tried Salesforce and Insightly very briefly... Needless to say, I canceled those accounts before the trial period ended, ...

Simple to use

What do you like best? Great dashboards make key data visible on one screen. What do you dislike? Limited reporting and not very customisable What business problems are you solving with the product? What benefits have you realized? Pipedrive is great for keeping deals live

Simple and effective

What do you like best? Logical and intuitive interface for tracking a continual pipeline for conversion. What do you dislike? No major complaints- I was continually happy with the toolset What business problems are you solving with the product? What benefits have you realized? A large pipeline with several high priority targets

Pipedrive is good for small businesses

What do you like best? I like the visualisation, deal stages and simplicity of the system. What do you dislike? Importing new contacts & mapping fields. I believe they may have some limitations with number of imported contacts at once - i.e. 10,000 Recommendations to others considering the product Just give them a chance. It is also woth to be recommend by existing user as you may gain 2 months free trial instead of 1 month : What business problems are you solving with the ...

One of the Best Leads Maintenance System Ever Introduced

What do you like best? I love how maintaining and tracking your generated leads into an actualized sales process works so seamlessly with Pipedrive. From first meeting, to proposal to general questions your lead may have to follow up questions/e-mails are easily tracked and stored where the entire chain of sales is managed with ease. One of the better uses for this system for administrative work where a sales consultant may integrate it as a full blown calendar and allow for tracking ...

Best. Damn. CRM. EVER

What do you like best? Everything. Every last thing. We're a bootstrapped coworking space and I run our Sales + Marketing departments. I have two Sales associates who are on pipedrive religiously. I think the obvious benefit is how visual it is. The sales pipeline is so clearly laid out. What do you dislike? A minor thing but I would love recurring tasks. Our process is pretty repetitive and recurring tasks would be a massive time saver Recommendations to others considering the ...

Great experience using Pipedrive.

What do you like best? Pipeline driven and goals oriented tool; Modern & great web interface; Mobile application; Integrates with Google Apps - contacts & calendar. What do you dislike? Questionable UX for some features; Some user interface glitches and freezes. Recommendations to others considering the product Try and you will get the idea. What business problems are you solving with the product? What benefits have you realized? More clear sales process & stages; ...

Pipedrive

What do you like best? I've been using Pipedrive with 2 companies. UI is good, simple etc. What do you dislike? missing integration for sync of contacts other than gmail. also there's no real calendar in pipedrive - tasks/activities also only sync with google. - email integration is ok. the upgraded option requires all work on email to be done on pipedrive.. i had a trial requested for that email integration but haven't received access to it. overall it's ok but lacking ...

Absolutely perfect for one-time sales processes

What do you like best? UX. The thing is gorgeous, really really well done, easy to use. It's remarkable and I've since seen a shift in many new products trying to match Pipedrive's clean UI. What do you dislike? WYSIWYG. That's usually a good thing, but once your sales processes needs start to develop and become more complex you do find Pipedrive's clean UI to come at the expense of customization. Apart from custom fileds, and having many currencies supported, there's not much you can ...